Rated 3.7 out of 5 by 147
Rated 4 out of 5 by puck1793 club lounge is great
I have stayed at this hotel several times, it is convenient and staff is very nice. I was upset when my favorite employee, Kelly Ryan left to open the new King of Prussia location but good for her. Anyway, the club lounge staff particulary Jackie are great. She was a nice person, young, happy and very nice to talk to. She should be applauded for her work. The overall hotel is a bit disappointing in terms of the room. I was in 544 on the corner where you can hear the traffic from 202 and the bathroom was small and particularly the shower was low and small. It may have been a handicapped room. I am a platinum member and would have expected to be upgraded to a better room so that was disappointing to me.
March 8, 2014
Rated 3 out of 5 by AJB33 need to work on the menu
I stay here quite often and tend to get back late so I eat at the bar or order room service. Unfortunately I continue to be disappointed. This last trip hit an all time low.... I ordered a flat bread pizza with RED peppers and sausage and some French onion soup.
When it arrived I found a pizza with green peppers and breakfast sausage! To top it off the French onion soup was cold.
By far not the first time I have had a bad meal. For a top hotel chain I would expet much better.
March 8, 2014
Rated 3 out of 5 by leovedo expect more
I tried Sheraton for the first time, and I admit I was expecting more.
March 10, 2014
Rated 5 out of 5 by Gd2014 Staff was excellent
The staff was very accommodating and friendly. Our room was quite roomy! Enjoyed our stay.
March 4, 2014
Rated 5 out of 5 by jeremyh This hotel has great features
Great staff and great hotel!!
March 4, 2014
Rated 5 out of 5 by Robert22 Upgrades were apparent
I've stayed at this hotel a number of times each year for the past 10 years or so due to it's location and convenience to my business travel locations. It's apparent that the hotel has gone through an upgrade and it definitely shows.
March 3, 2014
Rated 5 out of 5 by OldBridgeTraveler Awesome Staff!
The staff is welcoming, friendly, and very accommodating to all your needs. The club room is filled with delicious goodies to snack on and a nice breakfast to enjoy before venturing out. We are already looking forward to staying here again and have recommended it to friends.
February 25, 2014
Rated 5 out of 5 by MJFitzpatrick This hotel exceeded expectations.
Great facilities, friendly staff, beautiful room. We were pleasantly surprised by the entire experience. Thanks to GM Joe Jennings and the rest of the staff for a great stay. We would happily recommend this hotel to our out of town guests.
February 24, 2014