Sheraton Mahwah Hotel

  • 1 International Boulevard,
  • Ruta 17 Norte
  • Mahwah,
  • Nueva Jersey
  • 07495
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

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Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Nota: En este hotel, los huéspedes de hasta 12 años de edad se consideran niños. Por favor, adecue la cantidad de adultos y niños según sea necesario.
Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben tener 21 añoso más de edad y poseer una identificación con foto para reservar una habitación.

Rated 3.9 out of 5 by 263 reviewers.
Rated 4 out of 5 by strange place ... but nice stay the hotel appears to have seen much better days ... the propery just looks and feels dated ... but the staff was excellent, the rooms were clean and comfortable, and the meeting rooms and services were very good the location is a bit strange too ... Mahwah seemed an odd locale for such a big hotel (?) there is nothing else in the area June 18, 2013
Rated 5 out of 5 by Great stay The staff was wonderful and accomodating. The facilities were great. Only issue was the smell of the rooms upon arrival. Either someone was smoking in our room or the room next to us, or it was the cleaning products they use. We kept the door open for a while and the smell got better, but never totally went away. Overall a great place! February 19, 2013
Rated 3 out of 5 by Not a typical stay Let me start off by saying I absolutely love Starwood its my preferred hotel brand.. I recommend it to all my family friends and colleagues...this particular Sheraton was very nice clean and comfortable...the hotel staff is actually where the facility fell short..I chose the Sheraton at Mahwah to have a night of quiet to celebrate my Birthday after checking in I was informed the club lounge was closed for the night what a bummer. the restaurant messed up my my breakfast order and overcharged me when I went downstairs to talk to the lady at the front desk she implied it was my fault and then I spoke to another employee and he ironed out the problem I never got to use the club lounge and the customer service was not up to standard to what I have experienced with my previous stays with Starwood brand.. A little customer service can go a long way.. I will not be returning to this particular Sheraton not the Birthday experience or stay I was looking for. April 21, 2013
Rated 4 out of 5 by Not responsive to requests which are urgent Like your hotel overall. Quality of food served by room service (breakfast) below average though. Love the in room starbucks coffee. i was in the work out room and there was no water. called front desk twice...was in workout room for over an hour without water...I would say that is a liabililty issue for you? And a dissatisfier. thx. November 21, 2013
Rated 5 out of 5 by FABULOUS HOTEL Another fabulous stay. The staff is like family, very friendly and courteous. The junior suites have fabulous views and the club lounge is a treat. The staff at Fountain View are very friendly and helpful. This is a very beautiful hotel located amidst mountains. Choose this SPG property to experience the best and achieve tranquility. February 18, 2013
Rated 5 out of 5 by A great place to stay We were part of a wedding party which was to be held nearby. The hotel staff was fully briefed on the needs of the attendees to the wedding, coordinated beautifully with other arrangements which had been made like the transportation arrangements, and provided a wheelchair for my mother at a moments notice. All was much appreciated. September 19, 2012
Rated 5 out of 5 by Great Club Room improvement My wife and I visit this hotel 2 to 3 times each year. The registration staff is very friendly and efficient and recognizes our names. Since our last visit, the club room food presentation , quality and food choices have have been greatly improved. The breakfast buffet room has had the same improvements. Keep up the good work. May 6, 2013
Rated 5 out of 5 by Always Great! I stay at this hotel frequently. Everyone is so friendly. They make me fee at home while traveling. I especially enjoy talking with Kathy in the lounge while having breakfast and preparing for my day! I missed Bill this trip. I hope he is doing better and look forward to seeing him next time. Thanks to all at Sheraton Mahwah! January 11, 2013
Rated 3 out of 5 by Overbooking issues and lack of SPG Recognition Got there around 2pm after driving 2.5 hours. Realized that it was early to check in but tried anyway. Found out that out of the 3 rooms I booked 6 months in advance and prepaid, told 1 room was not available as a double like I booked. Given run around that someone wanted to extend their stay. Knowing how the person in room cannot legally be kicked out, it was still not my problem. I booked 6 months in advanced. However they still managed to "accomodate us" after some run around. as far as other 2 rooms, told they were not ready and check-in is at 3pm. I asked if my SPG did me any good but I guess it didn't. 3pm came and went. After waiting in the lobby for over an hour after check-in time, with not so much as a water of a status update, it wasn't until my elder parents went up and asked why the delay was so long that we finally got our rooms. And I didn't even try the restaurant because of reviews from people that ate there stating prices too high for the quality. Too bad because it was a mighty comfortable stay, which along with SPG points/miles program and the awesome beds are the main reasons why I stay at SPG family hotels. July 2, 2014
Rated 5 out of 5 by The hotel is so beautiful! The Sheraton Wahwah is so nice! We were greeted by a very nice person at the front desk. (Lisa) We had asked for a special room with extra amenties. She was aware of all the items and gave us a very nice room. The lobby is so well maintained and beautiful. Just wanted to sit and relax there all day! Thanks for a great stay! August 6, 2012
Rated 5 out of 5 by This Hotel was very impressive the staff was more than accomodating. The room was very clean the beds were so comfortable. we stayed at the hotel for a soccer tournament. the restaurant in the hotel did not have a children's menu which would have been nice. but the food was very good. maybe if they could add a more casual dining for kids would be good. July 25, 2012
Rated 4 out of 5 by Nice stay Beautiful location and nice Place for Wedding ceremony. I enjoy the hotel, and all function ... July 9, 2014
Rated 2 out of 5 by unacceptable room location the room was located right next to the elevator shafts!!! The noise of the elevator operation was constant throughout the night. I would suggest changing the use of that smaller than average space of a hotel room to other than accommodating a Sheraton guest. A noisy restless night was not appreciated much in that room. March 15, 2013
Rated 4 out of 5 by ANOTHER BERGEN COUNTY STAY. I stayed at this BERGEN COUNTY hotel for a weekend stay. CHECK IN PROCESS: Smooth and effortless. ROOM: I was upgraded to a CLUB SUITE and the room had beautiful views of the nearby mountains. CLUB LOUNGE: Food and views are amazing. Thank you MAKEDA, BETTY AND KATHY for making the club lounge a better place. STAFF: Thank you JONATHAN, ALEX, LISA and all the other front desk agents who work very hard. Nighttime managerial services need an in-service on customer satisfaction,communication skills and overall management of issues pertaining to guests. NON-OPERATIONAL WASHING MACHINE: The washing machine located in the swimming pool area was not operational. I want to immensely thank WALTER for using the housekeeping washing machine to wash my clothes and for delivering them to my room RECOMMENDATIONS: Nighttime managerial hotel management and communication skills need to be improved. OVERALL: A great SPG choice if you are visiting BERGEN COUNTY in Northern New Jersey. February 18, 2014
Rated 5 out of 5 by Our stay was TOO short to enjoy everything. What a wonderful stay we had. We were visiting friends so we did not have time to enjoy all that the hotel had to offer. But the club lounge was wonderful with good space and food. The room was quiet and clean and very functional. The bed was absolutely the best we have ever experienced in a hotel. Thank you Sheraton. October 8, 2013
Rated 3 out of 5 by in decline In no less than 75 nights at this hotel and rental of Kilmer A or B more than a dozen times over the years I think I am qualified to realize that this hotel has slipped. Housekeeping and Starwood Club recognition leading the way. Coffee, tissues absent in the room, No upgrade at checkin in a less than full facility. August 15, 2012
Rated 4 out of 5 by Jehovah's Witnesses International Convention The location of the hotel was perfect. Easy access to the metlife stadium on rte 17. Lots of places to eat and shop. Perfect location. July 2, 2014
Rated 4 out of 5 by Comfortable and great for families Great room - comfortable bed, not enough storage space, but we were only there overnight. The gym was very nice as was the breakfast buffet. The pool was over-run with toddlers, so husband couldn't swim, but we celebrated a birthday at the disco. Shallow tub, but good water pressure in the shower. Excellent staff. January 28, 2013
Rated 4 out of 5 by Unhappy with the pool/spa area Pool was cold should of been heated and hot tub was drained and refilled during stay and was cold! July 7, 2014
Rated 5 out of 5 by The BEST of the BEST. Truly an amazing hotel. The staff is very helpful and friendly. The location is romantic and beautiful. The rooms are great. Junior suites are amazing and hotel has excellent SPG recognition. I have been consistently staying at this hotel and it has become my home away from home. I highly recommend staying here. March 14, 2013
Rated 5 out of 5 by Great The facility was great and clean July 14, 2014
Rated 5 out of 5 by hotel staff were the best I look forward to returning July 12, 2014
Rated 1 out of 5 by Hotel mahesh very disappointing stay Check in was less than good No luggage trolley to be found We had to take our 6pieces of luggage up to club floor ourselves Club room not equipped for the 3 people we booked for Club lounge unkempt and dirty tables Overall very bad experience When manager contacted he said this was all standard practise June 6, 2013
Rated 1 out of 5 by not up to the standard of SPG I am a platinum member and this is the works hotel of SPG that I have been in. Beside the fact that it feels to enter in a old hotels, there were many details proving that there is also a very bad management. LM June 7, 2014
Rated 4 out of 5 by Comfortable and Clean Stayed on the 4th of July. Our room was small but comfortable and clean. July 7, 2014
Rated 2 out of 5 by Very poor food , and expensive. I was disappointed with my stay for two reasons , 1) the food here was dreadful and expensive , which makes it even harder to swallow (no pun intended). 2) the level of cleanliness was also poor. However a positive note , the shuttle bus driver was incredibly friendly and a credit to the Sheraton. January 26, 2013
Rated 5 out of 5 by BEAUTIFUL BERGEN COUNTY SPG PROPERTY You simply have to visit BERGEN COUNTY at this time of the year. Its heaven on Earth. The definition of "The Garden State" is defined at this location. The location of this hotel is simply the most beautiful ever. The garden is just awesome and mountains are so very beautiful. Hundreds of Canadian geese flock here and are waddling and hanging out in the gardens. The fountain here is one of the most beautiful fountains ever. I wanted to shop and watch a movie and drove to WEST NYACK, NEW YORK which is not too far away. They have a huge PALISADES MALL there but parking is an issue. This hotel is located in Northern New Jersey and is located right on the Stateline of NEW YORK and NEW JERSEY on the JERSEY side. I was upgraded to a JUNIOR SUITE. Thank you. The staff here are very friendly and like family. This time of the year there are numerous ongoing weddings at this location. Its busy but a pleasant sight. OVERALL; AMAZING SPG HOTEL and my PERSONAL favorite in Northern New Jersey. October 16, 2013
Rated 5 out of 5 by A comfortable place for a holiday We stayed at this hotel for two days to attend a wedding that took place in this hotel. The hotel has a very large clean and comfortable banquet hall for weddings and functions. The room was clean with a good view of the mountain The service and food was excellent. April 28, 2014
Rated 2 out of 5 by Sheets not changed!! No warm welcome a reception, I felt like I was a burden on the staffs' conversation with someone else behind the counter. When I woke up the next morning I noticed that he bed sheets were covered in black lint and hair! When I took a shower I found "hairs" in the bath tub and walls of the shower. December 13, 2012
Rated 5 out of 5 by Great experience Came in for a wedding and really loved this place. Great room; lots of space, nice amenities, comfortable bed/pillows...Overall a very nice, new hotel. Staff were friendly and knowledgeable. Would definitely stay here again and might start using Sheraton hotels to see if they're all this nice! August 12, 2012
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