Rated 4 out of 5 by happy73 good wedding
one lamp did not work. handicapped room, but could have been better in the bathroom.
comforter also very heavy.
November 24, 2014
Rated 2 out of 5 by shri22 Food beverage
Iam a frequent visitor to this hotel (come here every two months) for work and i quite disappointed with the recent changes to the food menu . As i see from this month , there is nothing for vegetarians in the dinner menu . As the hotel is located i a isolated area , i think its a nightmare for guests who don't drive and are vegetarians .
I know you had a couple of options in the menu before , but nothing as of now . not impressed.
November 17, 2014
Rated 5 out of 5 by santri1969 Good access to NJ clients in the area
stayed here a couple of months for client work - convienient location with good access to food, highway etc. Hotel needs some upgrades though.
November 17, 2014
Rated 2 out of 5 by dis2014 Disappointed with my recent stay
Unfortuntely I was very disappointed with my last stay at your hotel. First, I was put in a room by the elevator, for the 2nd time in a row(happend in August too). No one is looking at my Starwood profile. I stay quite often at your hotel, its starting to get run down, both elevators with out of service when I arrived. My room had a terrible damp smell. Very disappointing.
October 31, 2014
Rated 3 out of 5 by baswayne UNSATISFIED
We booked over 6 months ago. We booked 5 rooms including the club lounge. I confirmed 2 days prior to our stay there to make sure all was well, and that we would have about 15 people coming back from my wedding. I called and left a message on the general managers machine, I got a call back from someone different. I guess he was too busy to make his own calls. When we arrived we were informed that the floors were being redone and we couldn't go in. I used my SPG points for that purpose and was denied access. I didn't get a credit or any recognition that I was a gold member. I've stayed at several other Sheratons and I was treated way better. Robert was the night manager on duty and did his best to make us comfortable in another side room. It was not what I expected spending all those points, and making the reservations months in advanced. I felt cheated and unappreciated with my stay. My guests also felt the inconvenience was inexcusable. I highly doubt that we would return or recommend this hotel to anyone in the future. I feel it's poorly managed, that the general manager sends out a email to call for any requests or questions, then has someone else call and says all is ok for our stay and when we arrived were disappointed. .
October 15, 2014
Rated 4 out of 5 by Kareb Nice
The room was very nice. We enjoyed our stay
October 13, 2014
Rated 4 out of 5 by SoccerFamily17 Great Mountain Views in the Fall
Great hotel to stay and view the beautiful colors of Autumn.
October 6, 2014
Rated 5 out of 5 by Crossoint Very comfortable rooms
Spacious room with nice amenities. Good views from higher floors. Comfortable lobby and good food from hotel restaurant. Salads were very good. I would recommend this hotel for business and pleasure. The fountain in front of hotel is nice - would have liked to have benches to sit on to enjoy the outdoors during warmer months.
September 30, 2014