Rated 3 out of 5 by Shimmer13 Beautiful Hotel but beds are small
Our room had full size beds, which is cramped for two people. I feel that a high end hotel such as this should have queen sized beds to accommodate two people. For me the primary reason to stay at any hotel is to have a comfortable place to sleep. The rest is just icing, and I never eat cake for the icing.
Prices at the restaurant, especially for the breakfast buffet were jaw dropping. Eighteen dollars for some eggs and sausage??? That might be warranted if you are serving breakfast to a football team. I can barely eat one egg and a piece of toast and I am done. Eighteen dollars? Really? I can buy the ingredients of what I ate for less than 50 cents. I understand that someone has to wash the dishes and clear the table....but...eighteen dollars?
There were four of us. so that amounts to 64 dollars for breakfast. How much do the bus people get paid to get that table ready for the next group?
September 17, 2015
Rated 5 out of 5 by Rodger Amazing Hospitality
Chelsea was extremely helpful well before check in. Her extraordinary hospitality continued when I called the hotel shortly after landing at Newark rather early on the day of check in. Chelsea made it possible for me to check in early and went a step further by ensuring that I was able to make the most of my first trip to NJ/NYC. Thanks to Chelsea's directions and travel advice I was able to see all of Manhattan in two days without any issues. Based solely on her hospitality, I will definitely stay at this property the next time I am in the area.
August 30, 2015
Rated 1 out of 5 by SJ11 Very disappointed.
I've been to this hotel on several occasions. Sad to say, but It appears that the quality of the stay has been declining with each visit.
The rooms have a musty smell to them. You will not get a good night's rest if you have neighbors -- you will hear everything, every sound made!
I brought this to the manager's attention, who made very little effort in attempting to remedy the situation. That night was a huge waste of money.
The dirty, musty rooms combined with the noise make this place unbearable. Keep yourself away from this place and you'll thank me later.
July 26, 2015
Rated 4 out of 5 by Ben2012 wonderful view
This hotel has wonderful views, especially from the club lounge.
And also bullet elevators!
July 7, 2015
Rated 1 out of 5 by Sarah550 If You Wanna Sleep At Night Don't Go To This Hotel
My neighbor was having fun all night and because the door between connecting rooms are not sealed (There's an inch gap between the door and the floor) I simply couldn't sleep. When I complained about it to the receptionist she was... unresponsive. I even called the hotel manager after my stay and it didn't sound that it bothered him and did not offer any compensation.
April 21, 2015
Rated 5 out of 5 by Maria63 Great service and reliable quality
This hotel offers great facilities, great service and reliable quality of accommodations
April 20, 2015
Rated 4 out of 5 by happy73 good wedding
one lamp did not work. handicapped room, but could have been better in the bathroom.
comforter also very heavy.
November 24, 2014
Rated 2 out of 5 by shri22 Food beverage
Iam a frequent visitor to this hotel (come here every two months) for work and i quite disappointed with the recent changes to the food menu . As i see from this month , there is nothing for vegetarians in the dinner menu . As the hotel is located i a isolated area , i think its a nightmare for guests who don't drive and are vegetarians .
I know you had a couple of options in the menu before , but nothing as of now . not impressed.
November 17, 2014