Rated 5 out of 5 by Galaxy Excellent location & friendly staff
This Sheraton is the closest to PDX and has a regular shuttle that gets you to the airport in no time. Staff are friendly and helpful, and the bar and restaurant are cozy and serve very good food with a wide selection of beverages.
Rooms are nicely furnished and beds are very good, but bathrooms could be slightly more spacious for comfort.
I would certainly go back to this hotel, which has ample space for parking at no extra charge and gives me the relaxation I need before long-distance travel.
April 13, 2014
Rated 5 out of 5 by Fish33 Closeness to airport
The reason I chose this hotel was because of the closeness to the airport,
so everything else was icing on the cake. We thoroughly enjoyed the club room for breakfast and drinks in the evening. The spa, pool and fitness room are were very good. People at the front desk were extremely helpful. We will stay here again on our next trip to Portland.
April 1, 2014
Rated 5 out of 5 by Andrea40 Exceptional Staff
Jose, in the Club Lounge, was above and beyond exceptional. Anticipating needs, keeping the place spotless and a great conversationalist. We were there for daughter entering the Coast Guard and processing at MEPS. Jose definitely diffused our anxiety and helped us relax before the big day. This is the first time I have stayed at Sheraton, but will definitely return.
April 1, 2014
Rated 3 out of 5 by Businesstravelersince91 Didn't get Reserved Room
I booked a room at this hotel specifically because it had two queen beds available, which I needed since I had my three kids staying with me. When I got there my guaranteed room was not available, so they gave me a King accessible room right next to the main floor exit. They did put a roll-a-way bed in the room, but one of my kids still had to sleep on the floor (with a queen/queen room we could have had two in each bed). In addition to the bad bed situation the exit door slammed after each person exited, which made it difficult to sleep after 5:00 a.m. (it is an airport hotel and lots of people were using that exit).
March 21, 2012
Rated 4 out of 5 by Dharma60 The extra mile
Your staff went the extra mile to help us during a snow and ice storm. They kept their sense of humor even when they could not go to their homes due to the weather.
February 12, 2014
Rated 4 out of 5 by TomL Convenient to airport
A standard Sheraton hotel, nothing unusual about it. Far from downtown but very close to airport. There is free 24-hr on-call shuttle service to the airport, about a 5-minute trip. You can use the shuttle to access the light rail station at the airport to get downtown.
Some of the rooms near the runway are noisy, but the hotel provides earplugs. Not a lot of late-night airplane traffic. On-site restaurant and bar with very friendly and helpful wait staff. Small, limited Platinum lounge which is currently undergoing renovation and expansion.
The hotel interior provides an impression of being dark and dreary, but this might be due to attempts to keep out the airport noise.
December 19, 2011
Rated 5 out of 5 by Sonics96 Great service, comfortable stay.
Great service, comfortable stay.
But building is old. they need to be updated.
October 1, 2012
Rated 4 out of 5 by Carhartt Airport Convenience
The Sheraton Portland Airport Hotel is very convenient to the airport. The Club Lounge was excellent and the airport shuttle service was fast and easy! The hotel shows obvious signs of its advanced age but was well appointed and very clean! I definitely recommend this hotel.
February 21, 2014