Rated 5 out of 5 by Roger2256 Great Place to stay
The Sheraton Denver West Hotel was a great place to stay and rfelax. The accomodations and staff are wonderful.
September 24, 2014
Rated 3 out of 5 by LynnPauline Excellent Staff, but horrible nights sleep
The staff and this hotel was very friendly upon check in and check out and the staff in the bar and Gerry on the Club Lounge Floor were AMAZING. That being said, nothing can overcome the horrible nights sleep we had for the two nights we stayed. We were in room 1111 and there were loud water pipe type noises going on constantly all night for both nights. The second night i put in ear phones to try and obtain a reasonable amount of deep sleep. We should have asked after the first night to be moved, but we were traveling for business and didn't want to take the time to move rooms. When we checked out we mentioned the issue to the person at the front desk and while he was very nice he did seemed to know about the problem. He said ya, the rooms next to the elevator and ice/soda machines do have an issue with the noise. I told him honestly if that is a known problem, then perhaps the rooms should be put out of commission. The fact that they know about this problem and still put guests in the room is the reason why i won't stay here again. I don't understand how that is acceptable.
September 20, 2014
Rated 5 out of 5 by Flynhawn Excellent Hotel
I was very impressed with the service I received from everyone in the hotel All had a great attitude. Upgraded to a club room and enjoyed the size of the room with a great view of the foothills. A very enjoyable experience.
Had a great dinner at La Cave.
September 18, 2014
Rated 5 out of 5 by Akay31 Great benefits & amenities
book a room or suite on the 12th floor and you wont be disappointed. We had a suite and it was so huge, we loved the jacuzzi tub and the bar in our room. We went to the club lounge and got free drinks and appetizers and free breakfast in the morning, the club lounge was amazing with a beautiful view.
The only thing I DID NOT like was they authorized my card twice. Once for 281 the total of the room, another for $341.00 The hold for both authorizations lasted from 9/6 to 9/11. Was charged the lesser amount but still puts a damper on things when you're out $622 for almost a week.
September 11, 2014
Rated 5 out of 5 by pcrang WOW!
I stayed at the Sheraton Denver West over New Year's Eve and had the time of my life! I had assumed that hotel staff would be annoyed to be working for New Year's, but every last employee that I talked to was happy, fun, and seemed to be delighted to host my girlfriend and me. The food was fantastic, the service was top-notch, our room was clean and comfortable, our experience was incredible! I really could not have asked for a better hotel experience!
January 3, 2013
Rated 4 out of 5 by jsatz23 I was very impressed
Overall, I was very impressed with the hotel. The rooms were spacious and comfortable, the price was fair, it had a lot of features and a great staff. My only complaint was that we actually had to call for housekeeping to clean our room. Not usually a big deal, especially considering we were in the room a lot during one of the days of our stay. If that is the only issue, it was a pleasant stay.
September 9, 2014
Rated 5 out of 5 by Sandy57 nice quality
great hotel - high quality ammenities and beds. Good value.
January 28, 2013
Rated 5 out of 5 by AmyS This is a great hotel to stay at
I stay at this hotel often, and I am always impressed with the staff, food, and comfort. The staff is very professional and friendly. This hotel is located near shopping and many restaurants nearby. It is close to Red Rocks so I typically stay here when attending concerts.
September 10, 2014