Rated 2 out of 5 by zzzzzzzzzzzzz Did not meet my expectations
Being a Sheraton hotel, I really thought it would have been a better experience. The staff was great. The room was not as clean as I thought it should be the credenza where the coffee maker was was not clean and there were a couple of trash items on the floor just slightly under the bed. The TV was not user friendly and the remote worked sporadically. The in house restaurant was very expensive and the food was not very good.
March 9, 2014
Rated 5 out of 5 by jw99 overall experience
the staff especially david the ft manager was outstanding. and friendly...he is a true professional...also sarah and hannah in the cave restaurant made you feel at home. i would and will reccommed the sheraton in lakewood to all my friends and family. thank you very much
March 7, 2014
Rated 5 out of 5 by Tabby182 great staff!
The people at the front desk (James in particular) were so friendly and extremely helpful! the staff in the bar and the restaurant were also super nice and awesome at giving suggestions on what to do nearby. Beautiful hotel too. My only complaint was that there was long black hairs all over the shower walls, as if the housekeeper didn't even look to clean in there. And after a night of drinking and partying downtown I was woken up at 8 am by a guy slamming the window repeatedly to clean it. I understand it needs to get cleaned, but is it really necessary to do it SO loudly? I could still hear him cleaning windows a couple floors down from us.
February 22, 2014
Rated 5 out of 5 by TheHog Great Location!
My wife and I enjoyed our stay at the Denver West Sheraton. Very courteous and professional staff. Easy 10 min drive to downtown or take the train which stops right behind the hotel. We will stay here again on our next trip to Denver.
March 5, 2014
Rated 5 out of 5 by heyyou Best place to stay in Denver
Buisness or pleasure, this is the best place to stay. Hotel staff go out of their way to make you feel at home and take care of any needs you may have while traveling
February 24, 2014
Rated 5 out of 5 by pcrang WOW!
I stayed at the Sheraton Denver West over New Year's Eve and had the time of my life! I had assumed that hotel staff would be annoyed to be working for New Year's, but every last employee that I talked to was happy, fun, and seemed to be delighted to host my girlfriend and me. The food was fantastic, the service was top-notch, our room was clean and comfortable, our experience was incredible! I really could not have asked for a better hotel experience!
January 3, 2013
Rated 5 out of 5 by Sandy57 nice quality
great hotel - high quality ammenities and beds. Good value.
January 28, 2013
Rated 5 out of 5 by SStewart Nice stay...
I have stayed in this hotel many times over the past 9 years. It is nice to see and experience all of the improvements you have made to the hotel over that time frame. Also, I always appreciate the professional way in which I am greeted during check in and the way Gerri and other staff members make me feel at home when I am able to stay at the club level.
January 21, 2013