Rated 5 out of 5 by ChooseyOne Mother's Guest House ~~ !!
Went to visit Mother, who lives in Alexandria House, just opposite this Sheraton Suites. On arrival, the front desk was most helpful in providing a room where I could wave 'goodnight' across the way to her, as well as a refrigerator for meds. Have stayed here previously, and though the hotel is older now, it has remained wonderfully updated and always immaculately clean. Kudos to the staff! So close to Reagan National Airport and just minutes from all the action in Old Town. The Hoof Restaurant is an intimate and welcoming venue for drinks or a meal, and the computer services are exceptional, with every amenity. Even the elevators are fast and reliable. In all, probably the best bang for the buck in Old Town Alexandria . . . thanks, Steve W, for keeping Mother's guest house up to standard!!
June 8, 2012
Rated 4 out of 5 by Poorkgh Did not have my reservation
After carefully making a reservation for a room with two double beds, I was told that "they gave the last one out an hour ago". This was unsatisfactory. The staff was rude, argumentative and did not accommodate the needs of my elderly mother and her friend. They were put in a room as far from the elevator as p[possible. Told that housekeeping would come to make up the hide-a-bed (never showed up). I am upset and very dissatisfied with the staff. Although the property is nice and in a good location, poor staff can ruin an experience.
December 29, 2014
Rated 5 out of 5 by NavyGuns Great Stay
My family and I enjoyed our stay at the Sheraton Suites (Club Level) during the 2013 Inauguration festivities. The staff was friendly and very helpful. The room was spacious and very clean. They even provided guests 2 engraved champagne glasses and a bottle of bubbly to commemorate the special event. The only downside is that my kids were staying at the hotel with my dad while my mom and I went to the ceremonies downtown. One of the main reasons we chose this particular hotel was because of the indoor pool. I never thought to ask if there were specific hours when I made the reservation...unfortunately the pool doesn't open until 4pm. The kids were very disappointed. Other than that, we had a fabulous stay.
January 22, 2013
Rated 5 out of 5 by ram2k Location, Location, Location
The Sheraton Suites in Alexandria is located in Old Town within easy walking distance to the main drag, King Street. It is also a short Metro ride to Washington D.C. We stayed here many times before moving to Northern Virginia and although we live with a 45 minute drive we decided to spend the night, have dinner at our favorite restaurant, Villa d'Este and spend the next day touring Old Town Alexandria. The hotel couldn't be more comfortable or the staff more welcoming. No change since our first stay more than 15 years ago.
August 2, 2013
Rated 5 out of 5 by roybrew February Stay
Nice hotel within walking distance of our daughter's apartment in Alexandria. Only a few criticisms. #1: Why, at this point in time, a top tier hotel chain like Sheraton Hotels CANNOT offer free wireless internet is completely beyond me. If you stay at a low tier or mid tier hotel chain you get free wireless internet. I would think that providing free wireless internet would help attract business related travelers. #2: By declining the housekeeping services I was able to get a $5 discount on food/beverages during my stay. My wife and I used it to get a couple of glasses of wine in the hotel bar. Unfortunately, this $5 "discount" appeared as a charge on my hotel bill. This was resolved (or at least I was told it was being resolved), but how a credit or a coupon turns in to a charge is beyond me. Especially when I paid the bar tab in cash!
February 21, 2013
Rated 5 out of 5 by labeyer Superlative staff
The staff was really fabulous, going out of their way to help in any way they could, and cheerfully, too. (The only exception was the shuttle driver who wasn't Ibrahim.) Diana, Gary, James, Ibrahim, Maia at the pool, ... and numerous others all were so friendly and helpful. Beyond the staff, the compact physical arrangement of the hotel is excellent, the lobby computers (incl. printer) were greatly appreciated, the free laundry was a lovely assist, and the pool, hot tub, & gym were just what we needed. It's a pleasant 10-minute walk to King St.'s restaurants, but there are a couple of eateries right near the hotel that are impressively good and inexpensive.
December 17, 2012
Rated 5 out of 5 by Arkansas70 Home away from home
Our daughter is working in DC and we discovered the Sheraton when we moved her to the city June 2011. I have been fortunate to find sale prices for most of our visits which has really helped us out. Be sure you check the Sheraton website for specials! I love the view driving into DC. Pet friendly so my Yorkie loves the hotel, too! I prefer Alexandria to staying on Capitol Hill. Really enjoy shopping in Olde Town! Shuttle is convenient.
October 29, 2012
Rated 5 out of 5 by Donya25 Convenient location
I stayed two nights and was able to use the hotel shuttle and the Metro system to easily get from the airport to hotel to meetings. The room was spacious for only one person and meticulously clean (pillows were too soft for me). I really liked the ability of the curtains to block all light. I ordered room service breakfast (which was very good) and exercised the green option of not having maid service on the first night of my stay. This resulted in not having an order form for breakfast the second day. After enjoying the buffet-style breakfast in the hotel restraurant, there was a delay in obtaining change for $20, but they held the 7 am shuttle for me. Thanks!
March 5, 2012