Rated 2 out of 5 by J3614 Recent stays not as good as previous
I have stayed in this hotel previously for business and was very satisfied. However, my most recent stay left much room for improvement. I made my reservations for room with a King bed weeks in advance, but when I arrived, no King room was available. I was assigned to a room with double beds. The thermostat was dysfunctional, and the room was hot and humid during my entire stay. No toiletries, including soap, were available in the room on my arrival. Had to walk down to the front desk to get soap. Even then, no shampoo was available from front desk staff. Several lamps in the room did not work. As I was travelling for business and was involved with meetings the entire day, I did not have time to call about this issue. The room cleanliness was just average. Even on the second day of my stay, shampoo/conditioner and soap were never provided by housekeeping even though it was obvious these were missing. Overall, a very unsatisfactory stay.
March 7, 2014
Rated 5 out of 5 by Harvey333 Comfortable rooms and good service
Personnel very positive and responsive, rooms are very comfortable
March 4, 2014
Rated 4 out of 5 by John231 Unexpectedly nice
The hotel doesn't look like much from the outside but the inside is nicely updated. Rooms are very comfortable. Staff is very nice. Very friendly barkeep. Restaurant quality only so-so. Would eat elsewhere
February 24, 2014
Rated 5 out of 5 by Hookie9 Good Hotel
The rooms were very clean and the staff was courteous and helpful. The only thing that I did not like was the Ice Machine on our floor was not working and needed to be resolved.
February 23, 2014
Rated 3 out of 5 by Android Hotel Stay
On Tue AM, there was no hot water, so that was not pleasant. I mentioned to the front desk and they offered to provide me with "points" for my inconvenience. At the moment, I can't tell yet if they were added.
February 21, 2014
Rated 3 out of 5 by Jimmy76 Hot water
There was no hot water during my stay. Having to leave early in the morning and taking a cold shower was not enjoyable at all.
February 19, 2014
Rated 3 out of 5 by and1 Good value for money
Good spacious rooms, value for money. will need a car but is close driving distance to airport, restaurants and shopping malls. Friendly service.
On the negative side, it is slightly dated, needs a better fitness centre and pool. Breakfast is reasonable but only has kiddies cereals. Some bran, granola, wheaties, oats would be healthier.
February 9, 2014
Rated 3 out of 5 by Rick2014 Problems
We requested a non-smoking room but our room had smoke smell. Another problem was that the heating unit made extremely loud sound (it woke us several times during night).
February 10, 2014