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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 1113 reviewers.
Rated 5 out of 5 by Everything about this hotel is wonderful We can't say enough goods things about this hotel. The staff are wonderful especially Janet, at the front desk; Elaine in the gym; and David at pool. Our rooms were kept very clean, the food and service in the dining rooms was good,friendly and very professional and this is coming from a family that is very well traveled. We highly recommend this hotel. July 6, 2013
Rated 5 out of 5 by Enjoyed our stay! Beautiful property! Clean and well kept! Great Pool area and gorgeous beach. Hated to leave and can't wait to go back! July 5, 2013
Rated 4 out of 5 by Overall we had a decent stay The water pressure was horrible, and the water temp would actually fluctuate between freezing cold to scalding hot without ever touching the lever. Also, an exhaust fan in the bathroom would have been great. We did get a refrigerator for the room, but had to pay extra. Most hotels with this level of quality do not charge, and come already equipped in the room. It's been a very long time since I had to ask for a refrigerator and then pay extra for one. Hotel staff was great, very helpful and friendly. The fitness room was great, but having a daycare or something would have been great, so my husband and I could actually work out together. Loved the use of tennis courts, volleyball and pool. During our stay it rained a couple days, a game room would have been nice for something to do. In Myrtle Beach we stayed at a resort with a game room/ bowling alley, and they had karaoke every night. It was just nice when it was rainy, or while we were washing laundry, which was also appreciated this stay. Love being able to return home with no dirty laundry! Overall we really did have a nice stay and would consider this hotel again if in the Clearwater Beach area! July 4, 2013
Rated 5 out of 5 by We had a wonderful time! Check in went smooth, we arrived a little earlier than check in time and spent a few minutes in the buisness center ( love the large computer monitors) and played a game or 2 of pool in the lounge. Hotel was very clean. Staff was friendly and the beach was uncrowded and beautiful. My only disappointments were our room was a little on the small size for a family of 4 but I didn't mind too much because it was very clean. Also, I expected a small refrigerator because I had read online that the rooms came with one but our room did not have one. Being a local resident, we arrived with coolers and made do with filling them with ice so it was not a big deal for us. Overall, we enjoyed our stay and can't wait to go back!!! July 4, 2013
Rated 5 out of 5 by This hotel is spectacular!!! I passed the most wonderful time on The Sheraton Sand Key Resort. The bedroom immaculate clean, with a beautiful decoration that invited to stay , the bed very comfortable. I enjoyed their delicious coffee every morning. The pool area clean, warm and with a gorgeous view to ocean. July 1, 2013
Rated 4 out of 5 by Enjoyed my stay. My husband and I enjoyed our stay. The staff was courteous, the housekeeping lady was great, very thorough. The only thing we did not like was there was not even a small refrigerator in the room. I travel a lot and stay at a lot of different places and this is the first time I had a room without the convenience of an under the counter refrigerator. When I asked, I was told that the hotel rented these refrigerators but they were out of them. Other than that we liked everything else. July 1, 2013
Rated 1 out of 5 by totally misrepresented Picture shows shore close to hotel but is actually 1/4 mile away. One COMPRESSED pool. No fridge or micri but they put me "ON THE LIST" which I never received them since there are not enough of them. They attempt to steer you to use their facilities at a price. Wifi, gym cost you. Room is small..mine overlooked the dumpsters and 10 noisy AC condensers. I've been using points for 12 years but this is the only time I felt I entered the back door. The agent never asked if I enjoyed my stay when I checked out.. Girlscoutdad July 1, 2013
Rated 3 out of 5 by Good, but not the best Overall, I thought this property was not as great as some as the Starwood resorts I've stayed at in the past. The pool is incredibly small for the size of the property; you are literally on top of other guests. The pool REALLY needs to be expanded. The beach is huge, but it's quite a walk to get back to the hotel for any reason (but it looks pretty). The menu at the pool grill could also be expanded; very little to choose from if you don't want lunch meat sandwiches, pizza or nachos. The rooms felt cramped, and there is very little counter space in the bathroom area (one small room has toilet, tub/shower, and there is a sink area with one small countertop outside of the bathroom). The staff members, however, were quite nice. June 30, 2013
Rated 1 out of 5 by Not a SPG level 4 Hotel!! Pool was very small and grounds were not kept up at all. Had to step over trash and food to get into pool. Club lounge was not adequately stocked. If you were not at breakfast at 7:00 you did not get any food. Who goes on vacation to get up and eat at 7am? No dedicated concierge on staff. Very long walk to the beach which is not private. Beach is however a ripoff as you have to pay $75 per day for chairs and an umbrella. June 30, 2013
Rated 1 out of 5 by Room conditions Room AC was unacceptable. Seem to cool but too humid. When returned home clothes smelled like hotel room. A partial refunded should have been offered & given. June 29, 2013
Rated 4 out of 5 by Small Bathroom The entire staff was great, but the bathroom was very small and need updating... June 27, 2013
Rated 1 out of 5 by this hotel needs alot of work on the inside I was there with my family for a vacation, and we had to move out after two days. The room smelled and the carpet was wet and damp there must have been a leak somewhere. There was also construction being done in the room above ours and work started around 8 am and stayed till the evening hours. its too bad such a nice location. June 27, 2013
Rated 5 out of 5 by Pool is awesome! The hotel was excellent over all! The only bad thing I saw was the tiny bathrooms. June 25, 2013
Rated 5 out of 5 by Very impressed SPG gold member This is the nicest Sheraton we've ever visited. The housekeeping was excellent. The fitness center was excellent. The service of the staff was way beyond what you would expect at a Sheraton. The bell men/ conceirge were super nice and helpful. The front desk, especially Carol, was very helpful. The pool restaurant was excellent and affordable. The gift shop had everything you would want and affordable. The SPG club level lounge with breakfast and evening snacks was way beyond what we expected. You really could stay and not go out for dinner. June 25, 2013
Rated 5 out of 5 by Relaxing stay Thank you for a wonderful stay. Excellent check in with a woman with shoulder length blond hair and glasses. Our room had a view of the tennis court and ocean-very quiet :). The room was clean. The bathroom is similiar in size to a half bath- small, with a tub/shower and low toilet. I am an educated consumer, and overall this hotel was the best for the area. AMAZING fitness center!!! June 25, 2013
Rated 4 out of 5 by Hotel stay The check in procedure made us feel like we were criminals. They wouldn't let my husband check us in since it as in my name (same last name) even with our confirmation #. So he has to come back to the car, to stay with the kids, while I went in to check in. I gave them my husbands credit card, but he wouldn't take it without my husband showing it to him with a photo id. (So I had to go back out with the kids). Then the clerk was 'stingy' with giving us 3 keys- said our son had to have a photo ID to get one. The check in experience was horrific, which was a horrible impression upon our arrival. Then at the bar by the pool, the bar tenders didn't wait on us for at least 5 min while we stood there. They never said a word, like ill be with you in a moment' or anything! This was the case each time we visited the bar there during our stay. Then each time we paid, she kept the change- never even flinched or said 'thank you' (even though it wasn't an intentional tip)! Also, the room did not have a refrigerator and the bathroom area was very small & not up to par for the price of the hotel! We would not stay here again based in the other choices available in the area!! June 24, 2013
Rated 4 out of 5 by Hotel is nice. Pool and bathrooms need to be redone. We stayed at hotel on points and it was fine. Room was clean and redone. The pool sucks. It's old, small and not up to modern standards. They should take out the 3 tennis courts and put in a proper resort style pool. Also is a really long walk to the beach. June 23, 2013
Rated 4 out of 5 by Charming and relax ambiance The room, the staff, the breakfast buffet and the free fitness room made our stay quite lovely. The only disappointment was the swimming pool. It is much smaller than the picture portrays online. After 12:00pm, it is impossible to swim. It is best to use the pool at the morning and then proceed to the beach. The beach is beautiful and only a 2 minutes walk away. We also loved the location of the hotel. Sand Key is more quiet than Clearwater beach which enabled us to really relax and experience some privacy on the beach. The Clearwater beach is very crowded. There is a trolley that stops by the hotel and for $2.00 per person or $5.00 a day, one can go to Clearwater beach and enjoy the town. The ride is quick and beautiful and prevent parking stress. Across the street from the hotel, one can rent small boat, kayak, etc... for a reasonable fee. We would choose again this hotel for our next stay in Clearwater. June 23, 2013
Rated 3 out of 5 by Could improve as a resort There could be more "resort guide" type of material given at check-in, to better familiarize the guests what we could enjoy in this resort, such as facilities, activities, or guides for parents and kids. Noise insulation in the room could be better. We were waken up by other early guests and room cleaning working sounds. As spg members, we did not have recognition. In one other Sheraton that we stayed, we were upgraded to club rooms, which includes complimentary breakfast and snack/drink hours. Of course this would depend greatly on season, location and lots other factors and I am not asking for the same thing. Just wanted to point out a different experience. June 22, 2013
Rated 5 out of 5 by Clean and friendly During our stay here the entire staff was very helpful and friendly. We've never experienced this level of customer service at any other hotel. The food was very good and the wait staff was great. The entire location was very clean. June 22, 2013
Rated 5 out of 5 by Family fun Had an excellent stay. Travel with family and all were very pleased and happy. Staff was very attentive to any needs. Food and beverages were great, and access to the beach was awesome, although a long walk when your tired from the heat all day. Overall great location with many shops and restaurants near by. June 22, 2013
Rated 5 out of 5 by More Than I imgained The employees are what make a resort. The staff at the Sheraton was a pleasure to deal with. From the beginning to end i was always greated with a smile. And ohhhh boy was my room soooo comfy. Cant wait for my next stay. June 21, 2013
Rated 5 out of 5 by Has excellent staff Best place for the prize. June 20, 2013
Rated 4 out of 5 by Great mid-size hotel Hotel over all was great! Long walking distance to the beach and the club house breakfast was a huge disappointment. The pool was really small, don't expect to have elbow room or swim laps. But the staff was great and the clear blue water was great. June 20, 2013
Rated 5 out of 5 by Friendliest staff anywhere and amazing beach! I loved this resort! Before I gush about it, let me start with my one small disappointment...the pool is much smaller than it appears in the pictures. It is still a great pool, but a little small for the number of guests at the resort. Okay, now for all of the wonderful things... First, I can't say enough about the staff. They were not just friendly, but astoundingly friendly. I never once walked by a staff member without receiving a very friendly greeting, and whenever I rode the elevator, ate at the restaurant, or otherwise interacted with a staff member, they always made a point to engage me in conversation. I only ate at the casual restaurant for lunch one day. It was good. The food at the pool grill is fine. Just pizza, hot dogs, chicken fingers, salads. Nothing special, but fine for sitting by the pool. The pool bar is nice and they have good service. The private beach is fantastic. It is soooooo nice to have a private beach. It is so much less crowded than the public beach and it's the only beach in the area where alcoholic beverages are allowed (at least that is what I heard staff member tell another guest). June 19, 2013
Rated 4 out of 5 by vacation trip Pros - Very nice hotel, pleasant and accomadating staff, good location. Cons- Beach too far from hotel and pool too small June 18, 2013
Rated 5 out of 5 by Above and Beyond Arrived early but Jen (Chicago connection) was pleasant and professional about accommodating our early arrival. We received her call that our room was ready while walking down the great beach. Nate, one of the bartenders, remembered my drink and made earl grey tea to go for us nightly. The whole staff went above and beyond to make the vacation one to remember. June 18, 2013
Rated 3 out of 5 by everything not included the hotel is nice, but a little disappointed in what you get for the price. The towel service at the pool is nice, as well as having volleyballs and beach balls available for guests. The staff is very friendly. I was disappointed that you have to pay a daily rental fee for a refrigerator if you want one in your room, as well as a daily fee if you want wi fi...they should both be included in the price. The walk to the beach is a hike, but its not bad...just another fee if you want a chair on the beach. June 17, 2013
Rated 5 out of 5 by Excellent staff Staff is so helpful and friendly. Our stay was a pleasure June 17, 2013
Rated 3 out of 5 by This hotel This hotel needs to be improved. It is really small and far from the beach. We got to the hotel, the room wasn't ready. Then, we got up to the room and it still wasn't ready. They made it up to us, but the room cleanliness still could have been better. June 17, 2013
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