Rated 5 out of 5 by Brenee7119 Paradise
Just got back from spending five days. It was the most amazing place I have ever stayed at. The room was beautiful, overlooking the Gulf and pool. Food was wonderful. Staff was great. I cannot wait until I can return. Can't say enough about this place. Thank you for making my week a dream week.
April 30, 2015
Rated 5 out of 5 by Blakes46 Paradise
We travelled as a family, myself my husband, my 15 year old son and 11 year old daughter. We had originally booked a room for two nights as a break from the theme park madness, on arriving at the hotel we were so impressed we decided to try book an extra night. All staff were friendly and courteous without being forced or stuffy, treating us more like long lost friends. From initially arriving early we were welcomed and given temporary passes and a free car parking pass and how to use the facilities was explained clearly, it was suggested we try coming back an hour later to check if our room was ready. We went for a lovely meal in the hotels island grille and were served by a lovely lady who chatted to us in a really friendly manner and gave us fantastic advice about not trying to park in clearwater but taking the trolley. The food was fantastic and the service great. We then spent an hour on the beach before returning to reception where we were helped by a gentleman who couldn't have been more helpful and accommodating when we requested an extra night. We were in room 728 it had an amazing view of the gulf and the pool, in my opinion one of the best places in the hotel as away from the elevator and any through traffic. The room and bathroom were clean and well maintained, there was a good supply of towels a coffee machine a mini fridge and bottled water. We ate in Rustys restaurant on the first night, the food was the best we have had on either of our two trips to Florida. The waiters were fantastic. The following day we hired a cabana on the beach for the day where we then spent it swimming, snorkelling and generally relaxing. A nice touch is. The sheraton food and drinks van that goes up and down the beach selling sandwiches, crisps and drinks saving you the walk back to the pool area. We booked a second meal in Rustys which was just as good as the first, the buffet was a real winner with the children who were able to try new foods. The breakfast buffet was also very good. There are some lovely walks along the beach. The children enjoyed the beach games provided. We didn't use the tennis courts but they looked good quality. My husband used the gym on the top floor 9th and said it was well equipped and the staff were great. This is a much smaller hotel, not high rise like the others in the area and from my point of view this makes it more personal. There are a couple of good shops in the hotel , one selling beach stuff and the other selling just about anything you might need or have forgotten.
April 14, 2015
Rated 5 out of 5 by Dan0591 Great for business meetings
Very well-managed and well-maintained hotel. Hotel has both large and smaller meeting rooms with excellent food & beverage quality/service. WIFI provided by hotel has capacity issues at times. Hotel staff provided excellent support in meeting rooms. Guest rooms have been recently refurbished and are very clean, but mattresses seemed too soft . Staff was very helpful and professional.
March 21, 2015
Rated 5 out of 5 by Diamond3291 Excellent Location/views
We just stayed for five days at this resort. Pool and beach are beautiful. Location is very convenient to many restaurants as well as other beautiful beaches and day trips. We had use of the club rooms. Staff was wonderful, nice selection of drinks, snacks, view. Can't wait to come back.
March 20, 2015
Rated 5 out of 5 by Joe40 Joe T March 2015 Review
Always look forward to returning to Sheraton San Key. This visit was for our annual Department Meeting which I have hosted at your facility several times before. We had approximately 30 in attendance and all were well pleased with the quality of meeting facility, rooms, food, service, amenities on grounds and surroundings. From the time that we book the meeting with Susan Blair to the time we bid your pleasant and memorable staff goodbye until next time we have and excellent experience. Thank you. Bye for now.
March 16, 2015
Rated 5 out of 5 by JAPDPM Great first impression..
Special thank you to Pam S. in reservations- she made this reservation happen for us last minute..greatly appreciated! Great first impression and genuine hospitality from Jane H. at the front desk...Courtney at FD, pleasure speaking with you too.
February 26, 2015
Rated 2 out of 5 by Rachel36371 Unclean Bathrooms in rooms
Room was clean, wallpaper not hung well.
Bed linens were nice and carpet appeared to be new.
Bathroom was not very clean. Tile cove base was very dusty/dirty. Looks like they hadn't been cleaned in over a month. The corners were also dirty. Dead bugs in light fixture. Bathroom door handles were worn and dirty. Light switch for bathrooms were also dirty and gross. Also found a hair stuck on the tile wall in the shower that was there when we checked in. Have some photos of the dirt to share. Would have expected more when spending $300+ a night.
February 23, 2015
Rated 5 out of 5 by BIGCBY Great Location
Not only is the Sheraton sand key a great location, the staff is outstanding.
February 8, 2015