Rated 5 out of 5 by tpucket2 AMAZING!!
We had a great time!! Hotel was clean, quiet and exciting all at the same time. The Staff was kind, suggestive, and extrememly helpful on all accounts of our visit. We cant wait to come back!!
July 18, 2014
Rated 1 out of 5 by Moses12 Old property
The hotel is very old and is not up to Sheraton's standard. From a distance, the hotel looks great but once you enter the building, you will be able to tell that it is a very old property. The glass door in the room makes noise and is very heavy to open. The bathroom is extremely small and the water pressure was weak. The pool is wide open and there is no place of shade for kids to use, especially, when it is sunny. Additionally, and most importantly, the staff can use serious training to be more pleasant with guests and to acknolwedge SPG customers and to try to meet their needs (or at least pretend that they are putting the effort to do so). This includes front desk as well as pool staff. I think the manager of the hotel needs to walk around and watch his staff conducting their daily duties. The overall attitude simply was: this is what we have so take it or leave it. Unacceptable for a Sheraton standards.
July 13, 2014
Rated 5 out of 5 by lellison62 This hotel takes care of it's guests
My 14 yr. old daughter and I spent 4 nights at this resort and we both agreed the beach was one of the best we've experienced. Beautiful ( especially , on the feet ) sand bottom, no seaweed, CLEAR water and very relaxed atmosphere. We will definitely be returning. The room was clean and spacious with a balcony overlooking the tennis courts and the beach.
While swimming on my final day I forgot to follow the "stingray shuffle" rule and was stung by a stingray in the foot. My fault, not the stingray's !! The STAFF at Sheraton Sand Key Resort not only took immediate action to help me, but within two hours, due to their swift action, I felt completely normal and went swimming in their beachfront pool. A big Thank You to that staff on 7/24/14 that helped me !
July 25, 2014
Rated 3 out of 5 by JEKelley1 Fine Facility
The room was comfortable and everything seemed to be in good working order and clean. The staff was friendly enough, and responsive. However, the concierge service didn't do much more than pull out a couple of minor photocopies of restaurants and activities. With one pool, the area was very crowded. There is a long walk to the water on the beach, and be sure to bring your umbrella and chair, because there is a $25/day fee for what they provide. The water was wonderful and it was a nice beach once you made your way there. Really a hotel feel moreso than resort feel.
July 23, 2014
Rated 4 out of 5 by Rockyrobin Mixed Stay
This was a good hotel with an excellent beach. Food was OK.
Gold status not recognized at check in, has to request free internet amenity.
However the refrigerator I requested (for medical reasons) was promptly delivered to the room, and follow up contact was made to confirm the installation.
Overall a good stay at this hotel.
July 27, 2014
Rated 4 out of 5 Great Staff
Every single person we came in contact with was really friendly and helpful. Great job by whoever is teaching them!!!
July 28, 2014
Rated 5 out of 5 Love the place and the food...
Great for a family weekend great away and the food is excellent....
July 28, 2014
Rated 5 out of 5 by UofLCardinalTraveler Wonderful Hotel
This was our fourth stay at this hotel. Would highly recommend when visiting Clearwater Beach. Nice, relaxing and the staff will bend over backwards to ensure you are taken care of during your stay.
July 27, 2014