Rated 3 out of 5 by Arm3 Heat broke almost froze
Conference rooms cold. No heat in my room .
Did not fix enough food
November 17, 2014
Rated 4 out of 5 by San24 This Hotel has Great Rooms
The room I stayed was excellent felt like home...
November 11, 2014
Rated 4 out of 5 by jassmuse Pleasant surprise after street confusion.
Wilmington is a small city, but the streets ARE somewhat confusing. After missing a turn, it was blocks before we could return to the hotel. However, we were impressed with the size of the room (a small suite) and the comfortable bed. The sofa, however, was NOT comfortable. The staff was friendly and responsive. The hotel area is kind of desolate in the evening and on weekends.
November 2, 2014
Rated 5 out of 5 by homecomingqueen Excellent staff, beautiful facility
Very pleased w/ our stay at Sheraton Suites Wilmington. From check-in w/ Janae who handled a room mixup beautifully, to Candy who helped me with heartburn late in the evening and then served an excellent breakfast on the club floor the next day, your staff made the stay that much better. It was the best restaurant breakfast ever, plus the coffee was actually good! The room was spacious, quiet, beautifully decorated. Would definitely return and recommend to others, especially if the same great people are working then.
October 19, 2014
Rated 5 out of 5 by Lindasee A good night's sleep
The suite was laid out nicely, and the bed was very comfortable. The hotel was a perfect location for our visit to Winterthur, and the room prices were very reasonable. We had a wonderful time and intend to return to the Sheraton Suites Wilmington.
October 20, 2014
Rated 5 out of 5 by mulnz sheraton willington
We were staying here for U Dell parents weekend, it was not to far to the university and thing to do....
October 13, 2014
Rated 2 out of 5 by kauaikid Very comfortable, but 10 years out of date
Service, cleanliness, "greenness," was all excellent. But lordly lordy, for a hotel located in the heart of the business district in 2013, the lack of a free wi-fi system to help me conduct my business is an appalling omission. Cable ethernet using my own cable (who carries those around any more)? $10/day charge for wireless?? Really? Please, get a good IT company in there to install some routers so your guests can enjoy modern communications. Also, please crank up the heat on the breakfast buffet. Most "hot" items were cool. But thanks for the breakfast coupon!! That was very nice of you. Basil Restaurant gets 2 stars (out of 5)
February 25, 2013
Rated 5 out of 5 by Bo5114 Exceptional Housekeeping Service
Guest left some personal items in the room after checking out of the hotel and did not realize they were missing for several days. When we contacted the hotel, Ms. Pat, the Housekeeping manager was able to track down the items and have them returned to the guest by FedEx. She went above and beyond and we are extremely grateful to her. Thank you.
May 13, 2014