Sheraton Suites Wilmington Downtown

  • 422 Delaware Avenue
  • Wilmington,
  • Delaware
  • 19801
  • USA
  • Landkarte

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Mindestalter

Um eine Reservierung vorzunehmen, müssen Gäste mindestens 21 Jahre alt sein.

Rated 4 out of 5 by 247 reviewers.
Rated 4 out of 5 by No Smoking in Garage, Please Had a brief (1 night) stay here recently. I've stayed in this location off and on for the last 3 years. It still surprises me that the computer system at check in doesn't let the person behind the desk know how many times I've stayed at the facility. Seems silly to offer me directions when I've likely spent more days there than some of the folks have been on the job there. That said, always an enjoyable experience here. Typical, trusted Sheraton Suites experience. I do tend to prefer Westin when I can arrange it, but the value and location of this property is quite good. One new development that I hadn't experienced in the past is people smoking outside the elevator lobby on the P5 level of the parking. The underground parking is a key amenity of this facility, but having to walk through a cloud of smoke to get to my car is unexpected and uncomfortable. I realize it's cold outside, but maybe it's time to offer a smoking cessation class to the employees rather than have them smoke in an area frequented by guests. December 5, 2014
Rated 5 out of 5 by guest Camella greeted us at the front desk. She was welcoming and professional. I was privileged to stay on club level. She explained all of the services we were entitled to, she explained the breakfast buffet and the times. we received evening appetizers. Chris, at the bar took our order, served us with a beautiful presentation and in a timely manner. December 1, 2014
Rated 3 out of 5 by Heat broke almost froze Conference rooms cold. No heat in my room . Did not fix enough food November 17, 2014
Rated 4 out of 5 by This Hotel has Great Rooms The room I stayed was excellent felt like home... November 11, 2014
Rated 2 out of 5 by Very comfortable, but 10 years out of date Service, cleanliness, "greenness," was all excellent. But lordly lordy, for a hotel located in the heart of the business district in 2013, the lack of a free wi-fi system to help me conduct my business is an appalling omission. Cable ethernet using my own cable (who carries those around any more)? $10/day charge for wireless?? Really? Please, get a good IT company in there to install some routers so your guests can enjoy modern communications. Also, please crank up the heat on the breakfast buffet. Most "hot" items were cool. But thanks for the breakfast coupon!! That was very nice of you. Basil Restaurant gets 2 stars (out of 5) February 25, 2013
Rated 4 out of 5 by Pleasant surprise after street confusion. Wilmington is a small city, but the streets ARE somewhat confusing. After missing a turn, it was blocks before we could return to the hotel. However, we were impressed with the size of the room (a small suite) and the comfortable bed. The sofa, however, was NOT comfortable. The staff was friendly and responsive. The hotel area is kind of desolate in the evening and on weekends. November 2, 2014
Rated 5 out of 5 by Exceptional Housekeeping Service Guest left some personal items in the room after checking out of the hotel and did not realize they were missing for several days. When we contacted the hotel, Ms. Pat, the Housekeeping manager was able to track down the items and have them returned to the guest by FedEx. She went above and beyond and we are extremely grateful to her. Thank you. May 13, 2014
Rated 5 out of 5 by Excellent staff, beautiful facility Very pleased w/ our stay at Sheraton Suites Wilmington. From check-in w/ Janae who handled a room mixup beautifully, to Candy who helped me with heartburn late in the evening and then served an excellent breakfast on the club floor the next day, your staff made the stay that much better. It was the best restaurant breakfast ever, plus the coffee was actually good! The room was spacious, quiet, beautifully decorated. Would definitely return and recommend to others, especially if the same great people are working then. October 19, 2014
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