Rated 4 out of 5 by Funati Another great SPG property
I haven't stayed at this property for a couple of years and was pleased with the upgrades especially the new Fitness room. Staff is very friendly and the property is well maintained. It would have been nice to have been offered an upgraded room or a better location based upon Gold status but I was told the property was sold out. This seems to be a recurring theme at SPG properties which is a little disappointing.
November 14, 2014
Rated 5 out of 5 by Tessa46 What a great hotel
It has been years since I stayed at the Sheraton Cavalier. We came often with our young son, to enjoy the water park.
I had a funeral to attend and stayed at the Sheraton as it was very close to where the funeral was. I am so happy I did. The look has changed, since I was there years ago. A wonderful surprise. The lobby is beautiful and friendly, the rooms are amazing, and the beds are wonderful. The staff are so accommodating and quick to respond to your needs. I have and I will continue to recommend this wonderful hotel to friends and family. It is a must stay for your next holiday or just a quick stop.
October 19, 2014
Rated 2 out of 5 by mattgs Platinum and Families Beware
I used the new Suite Night Rewards to ensure a seperate room for my family with two infants. Once receiving confirmation of upgrade, I double checked with SPG. They called hotel and got room description of "Seperate Bedroom". Upon checkin, I was given a Deluxe King Suite. Luckly I printed the SPG conifrmation stating the actual upgrade of a seperate room. Room ended up being dirty and loud (constant hacking noise from room beside). I love SPG and as a result are a platinum member. This hotel should be avoided.
April 12, 2012
Rated 5 out of 5 by bp1234 This is my "go to" Calgary Hotel
This hotel is a great example of how an SPG property should be run. From the prompt, courteous service at the front desk to the cleanliness and comfort of the guest rooms and their excellent club lounge. You just can't go wrong with this hotel...
November 6, 2014
Rated 3 out of 5 by Jimtraveller Another mixed stay
Got an upgrade to a premier suite, which was great.
The club lounge was closed from April to June. This was not the reason why I gave a three out of five star review. It was how the hotel was handling it for its plats guests.
We were offered $11 in the restaurant for breakfast. Their buffet was not iun service that weekend, hence we ordered by menu, which cost another ~$30 for two of us beyond the "credits", which is a lot for what we got!
In addition, the hotel did not offer any alternatives for missing the evening appetizers.
May 1, 2012
Rated 4 out of 5 by Marcus Consistently very good
I've stayed at this hotel many times over the past 10 years and it's consistently very good. It's a rare full service Sheraton that does not charge for parking. The Club Lounge could have better vegetarian fare, but this is a minor quibble for an otherwise excellent hotel with very good amenities
October 26, 2014
Rated 5 out of 5 by penelope4 family Daay
My children have been meeting here for many years
October 27, 2014
Rated 2 out of 5 by Jimtraveller With breakfast included in pacakge, but still got charged for breakfast
Booked on their room on 11-11-11 package.
Got one of the smallest room that I ever got on this hotel.
Had breakfast in the restaurant, and was told by the front desk that the charge will not be on my final bill.
Checked with my credit card, and they still charged the breakfast.
December 9, 2011