Rated 3 out of 5 by RoadWarrior1555 Great rooms, service needs work
This hotel has great rooms for business travelers. Desk with multiple power outlets, seating area with coffee table, and comfy beds. The bathroom is also well designed with plenty of storage space and a nice shower. However, the food service is anything but great. I stay at this hotel frequently and have consistently had problems. This trip, I ordered room service twice and both orders were made incorrectly.
August 25, 2014
Rated 5 out of 5 by traveller Great expectations
I stay often at the Sheraton Cavalier for both my business and vacation needs. The staff and management are very professional, polite and most of all greet you throughout your stay with a very warm and positive manner. The hotel is well kept and best of all a great value.
August 23, 2014
Rated 3 out of 5 by KimLdol sleep
We were initially placed in a room beside the slides and across from the elevator. After being ask to move due to the noise we were moved just 4 rooms down. This room was very noisy as well. They also decided to do construction at 8am, when my toddler couldn't go to sleep until after the pool shut down at 10pm. Disappointing night.
August 20, 2014
Rated 5 out of 5 by charliec62 Quality Hotel.
I have stayed at the Sheraton before on business, couple of times. My wife and I decided to have a few days away. A couple of days in Calgary and then Banff. Having enjoyed the hotel when stayed on business, it was my only choice for our getaway. We were not disappointed, appreciate the upgrade and the staff looked after us in the club room. Hope to be back soon, many thanks.
August 19, 2014
Rated 2 out of 5 by mattgs Platinum and Families Beware
I used the new Suite Night Rewards to ensure a seperate room for my family with two infants. Once receiving confirmation of upgrade, I double checked with SPG. They called hotel and got room description of "Seperate Bedroom". Upon checkin, I was given a Deluxe King Suite. Luckly I printed the SPG conifrmation stating the actual upgrade of a seperate room. Room ended up being dirty and loud (constant hacking noise from room beside). I love SPG and as a result are a platinum member. This hotel should be avoided.
April 12, 2012
Rated 5 out of 5 by iakam Weekend getaway
Great Sheraton to stay at. My son had loads of fun at the pool. the SPG member benefits were awesome. Centrally located to everything I wanted to see and do. The staff was awesome! The beer was great
August 19, 2014
Rated 4 out of 5 by Jack10 Good Hotel but needs to fix WIFI
Hotel was newly remodeled and was very close to the Shaw offices. The WIFI and the internet access needs improvement. It works but is inconsistent performance dropping my VPN connection and Webex calls regularly.
August 14, 2014
Rated 5 out of 5 by Jimtraveller Another wonderful stay (July 26, 2014)
This hotel has become my favourite SPG hotel in Calgary and even in Canada.
I got upgraded to an Executive Suite on Club floor right across the hallway from the Club Lounge, super spacious and convenient.
The Club Lounge was well staffed, appointed with an open and amazing view to Calgary and Calgary downtown. The food choices were excellent.
Front desk staff were courteous and speedy for both of my check-in and check-out. The gentleman who checked me in was super helpful and asked whether I would like to have a suite on the club floor, which was very considerate and helpful.
The suite room itself was very well designed and spacious, plenty of natural lights and good internal lightings. There are plenty of electrical outlets for my gadgets. The bathroom was very spacious and modern and lots of countertop space and shower was huge.
Overall, it is a wonderful stay and I would highly recommend.
July 27, 2014