Rated 4 out of 5 by PattiB12 Good conference experience
The food was very good and i felt the conference was a success.
June 30, 2014
Rated 5 out of 5 by PAJ53 Staff
The Staff are Exceptional
June 29, 2014
Rated 5 out of 5 by happymom31 This Hotel was excellent
This Hotel was amazing, any one with kids would enjoy this place. my kids loved it because of the indoor water park, rooms were clean and well maintained, The bed was very comfy. We ended up getting the calaway package, if u plan on staying at this hotel and u have kids I would get there package. My calaway package included one night, 2 adult tickets and 2 kids ticket to calaway park and $25.00 food voucher for the Hotel . My next trip to Calgary I will be staying at this Hotel.
September 6, 2012
Rated 4 out of 5 by moon678 This hotel has a great staff
I thought that the staff was very friendly and helpful. The lady who made coffee downstairs was very nice and welcoming. Also had to sit in the bar area for some time one night working on a presentation with a coworker and the scene was perfect. Not too loud but enough going on that it wasn't boring. Overall a good experience!
June 2, 2014
Rated 5 out of 5 by Berwilly Great Hotel
I enjoyed my stay at the Sheraton Cavalier, family enjoyed the water park. I will definetely come again!
June 23, 2014
Rated 4 out of 5 by Traveller1624 Nice Hotel
I enjoyed staying at the Sheraton by the Calgary Airport. The hotel is very large so there are a lot of things you can do right inside the hotel- swimming, pubs, dinner, etc. The pool looked like it would be alot of fun and the view from the rooms were great. The only problem I had was I was next door to the lounge on the 8th floor so at sometimes it was loud or I could hear the door opening and closing which made my sleep a little uncomfortable as it is open 24 hours.
October 29, 2012
Rated 3 out of 5 by sumi hotel is close to airport with suttle service
happy with suttle service
June 26, 2014
Rated 4 out of 5 by Familytravelerfor4 Booking doesn't matter
Despite pre booking a room prior to travel we arrived and were told the room we booked was sold out. There was zero effort to accommodate our needs and we were forced to take a different room. in the the end the room worked out though quite typical of any hotel we have stayed in with exception to the view which was quite stunning.
Very disappointed in the restaurant! No food we wanted, reeked of deep fried garlic from the over rated pasta bar and very expensive.
August 17, 2012
Rated 4 out of 5 by Boris78 Good beds and nice rooms, food not great and noisy
The King sized bed and the room was comfortable. The staff was accommodating and professional. We deliberately requested to be on the 5th floor so we would be removed from the Waterpark (2nd floor rooms) as we read in previous reviews that the noise from the kids in the pool and the chlorine smell would make staying on the 2nd floor unpleasant. However, on Sunday morning, it didn't matter that we were on the 5th floor-from 8:30am on there was constant noise out in the hallway. We got no more sleep. Beginning with vaccuming outside our door??? and then children running up and down the hallway screaming and thumping and out of control.Either the soundproofing underneath the room doors needs to be improved or something needs to be done to separate guests without children from the parents with- that let their children run amok and beserk. Also a mention about the food-we ordered room service our first nite there, and the food was awful. The chicken wings tasted like plastic dipped in sauces and the prawn, scallop bacon thing- really? We thought ordering seafood in Alberta may be challenging but we were surprised that the bacon (Alta known for beef and bacon) was awful. Other than that, the coffees we got from the coffee shop started our days great-convenient and good coffee.
June 24, 2014
Rated 5 out of 5 by Sandra423 Hotel Very Nice
The staff and rooms are top notch
June 23, 2014
Rated 4 out of 5 by YEGEDM Calgary Stay
Sheraton Cavalier is my choice when staying in Calgary.
June 21, 2014
Rated 5 out of 5 by jfoulston31 will always be a family favorite
Ever since I have been 7 years old my parents have taken me to Sheraton I always remember the fun times,now that I have 2 small boys of my own I decided it would be fun to bring them,well even though they just turned 2and 3 they had a blast,we were given life jackets and spent the whole evening going Down the slides,after we ordered great room service and the kids were out!what a great place still,thanks for the years of memories and for more to come;-)
February 9, 2013
Rated 3 out of 5 by Tam27 Staff Overview
When I am greeted by Saleem or Enuardo, my stay is always special. The new staff treat platinum guests the same as any other guests. The new manager of the lounge is incredibly rude. I was just receiving my order from Leslie (who is lovely) and he comes to my table and proceeds to tell her to get moving. Completely unprofessional. I have been staying at this hotel for approx. 20 stays a year/year for the last 4 years. I am evaluating changing hotels
May 30, 2013
Rated 4 out of 5 by Chrissy99 This hotel is awesome for families with small kids!
I previously stayed at this hotel back in the mid 80's to 90's with my parents and sister and it was always our hotel of choice while we stayed in Calgary, during summer holidays as we loved the waterpark. My family had a day to burn last week while we went to Calaway Park, so we booked a night at the Sheraton Cavalier as I knew my 2 & 5 yr old boys would love the waterslides. The hotel didn't disappoint, and everyone had a great time.
August 20, 2013
Rated 3 out of 5 by Gordon52 Unsatisfactory Room Cleanliness
When we arrived the face cloths in the bathroom were soaking wet. This was quite disgusting and caused me to be very concerned about the cleanliness of the room. Extreme lack of judgement by the cleaning staff to intentionally leave wet face cloths in a bathroom. They could not have been placed there without noticing that they were soaking wet.
The pool area needs updating. Do not understand why the indoor pool is not heated.
August 26, 2013
Rated 3 out of 5 by Lisabn So-so
We purchased the Calaway stay & play package. The hotel is beautiful and clean, but our room had a shower only and no fridge and microwave, so not ideal for travelling with toddlers. The pool was great. We received a $25 food voucher in the package which we used for the pancake breakfast at Colours. The food was not great. No different then continental breakfast foods, which are free at other hotels. And my 2 year old had to pay $8.95 for her food, plus $2 for a glass of milk. I thought that was kind of silly since she ate 1/2 a pancake and a couple chunks of fruit. Two & under should be free. Even with the $25 voucher our bill was still $28. So a $53 total for sub par food for a family of 4. Not overly impressed. After adding it all up it would have been cheaper to stay somewhere else that had free breakfast, and buying our calaway park tickets at the gate.
August 4, 2013
Rated 5 out of 5 by Mac456 Very Pleasantly Surprised!
I went looking for a special place to spend New Year's Eve with my grandchildren and found that the Sheraton Cavalier offered in room dining and water slides. Perfect! I reserved 2 rooms, thinking that the Hotel was probably a little dated, but offered what I was looking for. Wow, was I surprised! The room was beautiful; very clean and well appointed. We all had a blast at the water park and in-room dining was delicious.
January 3, 2013
Rated 5 out of 5 by YQRPlat Consistently great hotel
I love staying here, especially since the upgrades to the fitness centre and the club lounge.
The staff are always helpful and attentive, the renovated rooms are great, and no matter how busy they find ways to accommodate my needs.
The hotel has always treated me extremely well as a Platinum guest.
The location is excellent for travel inside and outside the city, as you can have quick access to most major arteries.
January 30, 2013
Rated 5 out of 5 by Rumrunner Wedding Celebration
My son and his new bride got married in the ballroom. Immediately after the ceremony, while photos were being taken, the room was converted for the reception. Many guests stayed overnight at the hotel including my wife and I who flew in from Ontario. Family and friends all appreciated the convenience of having everything under one roof. Thank you to all the staff who made this special occasion a very memorable one.
August 23, 2012
Rated 4 out of 5 by Victoria0713 terrible room location
My room had to be in the worst location of the building. We overlooked the pool area and the entrance to the pool was beside our room. The noise from the pool area came into the room as if we were in the pool and every time someone went in or out of the pool area the door slams and the wall shakes. Since the pool is open until 10pm it was impossible to put my child to bed prior to 10:30 when things settled down.
July 16, 2013
Rated 2 out of 5 by Markdf A little dissappointing for the price
For a "club floor room" the room was an average room in size the bathroom was small and only had a shower (was expecting a jetted tub, the website is a little confusing and misleading) the breakfast is only until 8:30 so if you sleep in you are out of luck and the lounge closes at 10:00 so if you go out for a nice late dinner you are out of luck there as well. I will say the room was nice and bright and clean.
April 25, 2013
Rated 3 out of 5 by Owllau Services
Front desk staff: no welcome, did not even say thank you. Guest experience, i doubt.
June 8, 2014
Rated 4 out of 5 by Gret Some suggestions for the water park
I am concerned regarding the safety of children in the pool area.
Please consider an attendant at the top or bottom of the slide and to enforce the "no diving" suggestions written on the edge of the pool.
As well the attendant could monitor the overcrowding in the hot tubs.
Persons folding the towels do not appear to have any ability to perform these safety duties.
April 7, 2014
Rated 4 out of 5 by KitKat1 Price point for members
I have always had great service and pricing with this hotel except this time. I did not notice my room rates till I arrived home. Not only that I am a Platium Member i also have a corporate rate under Mountain Shores development Corp / Mountain Shores Land Ventures Inc. Last stay in the same room $169,00 this one was well over $200.00 for each of my rooms. i will have to price check next. time i stay.
November 18, 2012
Rated 5 out of 5 by GuyGuy13 Comfortable
This was my second stay at this hotel and both times I have found it to be quiet, comfortable and possessing all the amenities I desire. The kids have a great time, the food is good I love the breakfast smorgasbord and the menu in the restaurant.
May 13, 2014
Rated 5 out of 5 by Chan2013 This hotel has great features
Service, Cleanliness and Room was great. Left my child's toy in the hotel room, and the admin asst immediately fed-ex'ed the toy and we received it days later. Great location as it's close to the Crossiron mills mall, not too far from the Calgary zoo, definetly family friendly with their great waterpark. Thanks for the stay, we will be staying at the Sheraton next time we are in Calgary.
August 16, 2013
Rated 5 out of 5 by 1spgfan Great staff ..Great benefits !
Considering I was in Calgary for a two day medical treatment ..the highlight of my recent trip was knowing I was staying here on the Club floor. I would have limited mobility because of my treatment ..the staff were helpful ..club services and food couldnt have been better ! A great Gold member benefit was late checkout...as I had recovery issues. Thank you to each of u...from room 809.
September 23, 2012
Rated 5 out of 5 by Carriek33 Fantastic Hotel
My husband, son, and I loved staying here and want to return again.
June 2, 2014
Rated 5 out of 5 by Lisa2267 This hotel has comfort figured out
We travelled to Calgary for a team tournament and found the hotel very efficient, comfortable and accommodating. They kept our whole team together with our rooms which was a bonus. Pool was enjoyed by all the kids. Would have been nice to have a fridge in our room (not bar fridge) to keep our extra food, drinks for the tournament
April 7, 2014
Rated 5 out of 5 by DebbTam Winter Wonderland
I took my granddaughters and daughter to the Cavalier for a 2 day break. We all had a great time. We went to Carver's for dinner and all the staff were attentive to our needs. They made my granddaughters feel special, stopped to talk to them, asked them directly what they wanted. We are planning another stay in February. Thank you Sheraton Cavalier, you made our getaway fantastic.
December 30, 2012