Sheraton Cavalier Calgary Hotel

  • 2620 32nd Avenue NE
  • Calgary,
  • Alberta
  • T1Y 6B8
  • Canada
  • Carte

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Politique relative à l’âge requis

Les hôtes doivent être âgés d'au moins 18 ans pour pouvoir s'enregistrer à l'hôtel.

Rated 4.1 out of 5 by 228 reviewers.
Rated 4 out of 5 by Comfortable full service hotel I stay frequently at this hotel and it's one of the better full service hotels near the airport. I've stayed at this hotel for the past 10 years so it's not a new property but it has been recently renovated so it looks new on the inside. The bed and bedding are very comfortable for a nice sleep and I'm particularly impressed with how clean the cleaning staff keep the washrooms (no hard water stains in the shower and the faucets). The service is excellent and prompt and the hotel does NOT charge for parking (or internet for platinum guests) so don't get discouraged by the higher nightly rates. September 14, 2014
Rated 2 out of 5 by Platinum and Families Beware I used the new Suite Night Rewards to ensure a seperate room for my family with two infants. Once receiving confirmation of upgrade, I double checked with SPG. They called hotel and got room description of "Seperate Bedroom". Upon checkin, I was given a Deluxe King Suite. Luckly I printed the SPG conifrmation stating the actual upgrade of a seperate room. Room ended up being dirty and loud (constant hacking noise from room beside). I love SPG and as a result are a platinum member. This hotel should be avoided. April 12, 2012
Rated 2 out of 5 by Good luck getting your invoice correct. I had a problem with my invoice. 2 days of trying to contact to someone in the hotel besides the front desk ,good luck. It's not worth the time or trouble. Be careful here ,it could ruin your day! September 17, 2014
Rated 5 out of 5 by Sheraton Cavalier Calgary My stay at the Sheraton Cavalier was excellent. September 15, 2014
Rated 2 out of 5 by Bitterly disappointed We have stayed at the Cavalier many, many times and received really fantastic treatment, even during Stampede week. So our hopes were high when we booked this week-long stay commencing Sept 8, 2014. However, none of the service we are accustomed to receiving was forthcoming from the get go. The room we were allocated was filthy - we complained and were moved to another room; no apology, no move on the part of management to ease our discomfort. The new room was marginally better. The new bathroom actually had hair and other filth in it - the room itself had ring marks on the table surfaces and dust abounded. A housekeeper looked in, agreed with us and had staff clean up a bit - just a lick and promise! Furthermore, we have ALWAYS been upgraded to the Club Floor, but were not, this time around, even though there were rooms available. We were told we would have to pay $45/night if we wanted access to the Lounge. We wanted to pay in points == we have nearly a million in our account, but the day manager on Sept 8 refused! This whole experience was just so off the charts bad we just could not believe it. The night manager (Chris) a few days days later was super nice, though, and helped us through a difficult time when our license plate was stolen. Has the management changed? The last time we stayed at the Cavalier (2012) our experience was 100% better. Because of our pleasant stays over the years we return to this particular hotel time and time again. Now we just don't know. September 14, 2014
Rated 3 out of 5 by Another mixed stay Got an upgrade to a premier suite, which was great. The club lounge was closed from April to June. This was not the reason why I gave a three out of five star review. It was how the hotel was handling it for its plats guests. We were offered $11 in the restaurant for breakfast. Their buffet was not iun service that weekend, hence we ordered by menu, which cost another ~$30 for two of us beyond the "credits", which is a lot for what we got! In addition, the hotel did not offer any alternatives for missing the evening appetizers. May 1, 2012
Rated 2 out of 5 by With breakfast included in pacakge, but still got charged for breakfast Booked on their room on 11-11-11 package. Got one of the smallest room that I ever got on this hotel. Had breakfast in the restaurant, and was told by the front desk that the charge will not be on my final bill. Checked with my credit card, and they still charged the breakfast. Misleading. December 9, 2011
Rated 3 out of 5 by Great rooms, service needs work This hotel has great rooms for business travelers. Desk with multiple power outlets, seating area with coffee table, and comfy beds. The bathroom is also well designed with plenty of storage space and a nice shower. However, the food service is anything but great. I stay at this hotel frequently and have consistently had problems. This trip, I ordered room service twice and both orders were made incorrectly. August 25, 2014
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