Rated 5 out of 5 by Brahmam Good
I like it but breakfast should change :) not same breakfast for daily.
July 24, 2015
Rated 4 out of 5 by kbooker54 Convenient
The location is very good with proximity to 270. The room was comfortable except for the pull out couch. My son and his girlfriend ended up sleeping on the floor the second night because the mattress was so terrible. I updated my room to a suite for more room and when I went to my parents regular room it was the same, yet mine cost $30 more a night. Overall for what we needed it worked.
June 7, 2015
Rated 2 out of 5 by Starwoodm315 Spg member who deserves brtter treatment
Couldnt see when entering. the main lamp was busted.
the curtain rod was missing on one side of the the curtain.
tried to upgrade the room before i got into this particular room, with a phone call the night before, denied. tried to upgrade once i got to initial check in, they told me that was only available for my first night (3 total on my stay)
seecond day, room key went dead.
waited at front counter for 10 minutes before anyone was available to help the other people trying to just check out. unbelievable
June 2, 2015
Rated 1 out of 5 by Efe0961 Rude front desk
People in the next room was smoking and all the smell came into my room. It was around 2:00 am in the morning. I called to front office to change my room. Front desk person was so rude, instead of listening my concerns he was keep saying the same thing. I asked him to bring some odor eliminator, he said he will bring it. I waited for him until 3:00 am and no one showed up. Facility is OK , rude staff ruin everything.
May 4, 2015
Rated 4 out of 5 by Cybaba Decent stay, but stay away from that trick complimentary bottle!
Overall a decent stay - convenient location, nice suite and great club lounge breakfast.
I'm docking one star because I was disappointed when they charged me $4.00 for a bottle of water they had placed among the "free" bottles of water. Not crying buckets over 4 bucks, but this is probably the first time I've paid for water at ANY hotel, let alone at an SPG property.
To top it off, the front desk's response to my query captured their level of SPG recognition- "yeah, we charge everyone - including Platinum and Gold members". Oh, well!
April 14, 2015
Rated 4 out of 5 by Chunamee In town for a Wedding
Hotel was close to freeway, sufficient parking, staff was always available, great view, everyone from staff to guest were friendly..
March 26, 2015
Rated 3 out of 5 by Hockey93 not accomodating
we were a group there for a hockey tournament and the facility did not provide added space to keep the children from running through the hotel. The continental breakfast they provided had limited choice and the food present was stale. Lastly 2 elevators for 9 floors was ridiculous
March 23, 2015
Rated 5 out of 5 by Clarkt69 Outstanding
The front desk staff was outstanding; He was inviting and extraordinarily helpful.
The room was great, maybe a little on the "tight" side, but nice never the less.
The following morning the staff made sure that we were aware that the roads had become hazardous and asked us to use caution while traveling.
February 8, 2015