Rated 4 out of 5 at home in Columbus
I look forward to staying at Sheraton Suites Columbus whenever I am in the area. The staff always remembers me even if it has been months since my last visit.
July 10, 2014
Rated 4 out of 5 by Tom147 Good northside location
Current road construction on Rt 23 adds to congestion of a commercial setting. Hotel continues to update and maintains a quality appearance. Good selection of mid to high end restaurants within walking distance.
July 7, 2014
Rated 4 out of 5 by JJSimon Good Experience
July 4, 2014
Rated 3 out of 5 by quantized Lovely staff
This hotel had welcoming staff and, while a bit tricky to get to due to construction, was a good place to stay. My room was clean - perhaps too clean because the carpets were still damp when I moved in and the room was a bit oddly moist over the next two days. The room was well situated for my cats though and I really appreciated that pets are allowed, so I just ignored it. I'd go back.
June 30, 2014
Rated 4 out of 5 by FamilyMan1 The Good and the Bad
Stayed here with my family for a little in-town staycation. Used starwood points, and the transaction was seamless, which was great. The staff at the front desk was excellent, very friendly and attentive! The combination of an indoor/outdoor pool was very nice, as we had a mix of good and bad weather. It also helped to assure that it was never too crowded at any one pool. I would think of the room as more of a spacious one room hotel; it was a bit small for a suite. Still, it was nice to be able to put the baby in the bedroom to sleep at night and to then close the french doors to continue enjoying the evening. It had a microwave and a fairly large mini-fridge, which was was really nice to be able to store a lot of our own items and not have to rely on room service or outside dining for all of our food.
The biggest negative was the shower, which had pink mold on the shower head and a rather large stretch of mildew along the edge of the tub. There is really no excuse for this, as it would not be difficult to simply re-caulk around the tub. This was on a Starwood Preferred Guest floor as well, which added to our surprise. When I informed the front desk, they were very apologetic and offered a breakfast voucher, as well as to send someone up right away to clean. Unfortunately, it was nap time for our baby, so we did not want to have housekeeping up there immediately. However, when they did come later in the day, nothing had changed with the shower. I appreciated that the front desk did care, and made some attempt to make it up to us. At the same time, I question the level of cleanliness and attention to detail at the hotel. Overall, while disappointing, it is not like this incident completely ruined our stay or anything. On the contrary, it was still a relatively positive experience overall.
June 30, 2014
Rated 5 out of 5 by Donnabk This was great!
Fantastic overall. Love this place!
June 28, 2014
Rated 5 out of 5 by gcar Great hotel
Everything was great, thanks
June 23, 2014
Rated 5 out of 5 by Robbi4343 Amazing
This was literally one of the best, if not the best hotel I have ever stayed at and I travel A LOT!! A great room for great value. Friendly staff, quick check in and out, very nice room, great bar.
June 21, 2014