Rated 4 out of 5 by Jimtraveller Another great stay!
This is one of the hotels thay I stay in Calkgary.
The staff at front desk and club lounge are always professional, welcoming and courteous. They remember me by my name when I step into the hotel.
I got corner suite upgrade for this stay, which was a wonderful way to unwind at a very nice hotel.
One thing continues to indicate that the hotel is losing its very fine touch: for example, the welcoming gift is now reduced to a blue plastic bottle water, and the personalized stationary is complenete gone.
May 7, 2012
Rated 4 out of 5 by Jimtraveller Great hotel
Stayed with this hotel for more than 20 times by this stay (Nov 18, 2011).
The front desk and club lounge staff are always great and welcoming.
However, the welcoming gifts are getting smaller and smaller and less valuable. You may as well not include any welcoming gift for your plat guests at all.
May 5, 2012
Rated 5 out of 5 by Jimtraveller Another great stay!
I really enjoyed the stay with my favourate hotel in Calgary.
The club lounge is always a wonderful place to visit and enjoy some good food and environment. Song, one of my favourite staff in the lounge, is always wonderful and professional. Song recognizes me right away and makes me feel right at home "away from home".
My suite was very nice and newly renovated. The bed is very comfortable and I had one of the best nights of sleep in a long time.
Only thing was missing was the welcome gift in the room for the Platinum guest.
Other than the last little flaw, it was wonderul and nearly perfect!
March 17, 2014
Rated 5 out of 5 by FortMcMurrayEscapee Nice room great location
Eau Claire is park-like and the room was very classy but not pretentious. Some of the best room sevice food I have had anywhere, arctic char and bison short ribs, the Irish Pub downstairs was very nice. Late check-out at 4 PM, YMCA and trails right out the door. Dog-friendly...I'll be back.
March 28, 2012
Rated 5 out of 5 by Jimtraveller A great stay
Booked a birth year rate for three nights, which was a great rate.
The room was adequate and comfortable.
The lounge staff are the best, attentative, and remember me by my name. The food and drink was always plentiful and nice.
October 25, 2012
Rated 4 out of 5 by CondoChecker Easter Bunny found me
Great experience overall. Internet charge of $14.95 per device per day sucks. Get real! For our family $60/day. This is the last thing I remember from our stay. Such a shame!
April 12, 2012
Rated 4 out of 5 by Ryan71 Nice Hotel
Love the Sheraton Eau Claire but there are a few things I would change. I find it ridiculous in this day and age that free internet is not included.
We also made the mistake on our previous trip of ordering our daughter a glass of chocolate milk after the front desk advised us that there was nowhere nearby to quickly purchase a bedtime drink. I can't remember the exact charge, just that it was over $12 for a small goblet of milk, and took almost an hour, and 2 follow ups, for it to arrive, at which point it was basically too late anyway.
When I come to a hotel of this caliber, I would prefer not to feel nickel and dimed.
February 20, 2013
Rated 2 out of 5 by SaraFamily Pull out bed unacceptable
We recently stayed at The Sheraton Eau Claire for a stay-cation. We have had family use this hotel before, as well as attended a wedding at the hotel. The pool and staff was fantastic. HOWEVER- when we set up the hide-a-bed in the room, it was NOT level- it was very slanted. We were told later there is a topper that they could put on to make it sleepable, but the main problem was that the pull out was broken and not level. We all piled into the King bed. So- besides our actual SLEEP the hotel was great. I would recommend this hotel- BUT I WOULD NOT RECOMMEND THE PULL OUT COUCH AS A VIABLE SLEEPING OPTION.
January 6, 2014