Rated 4 out of 5 by FamilyOfFour2013 Satisfied Customer
Nice Hotel. Nice pool and waterslide for families. Your stay becomes very pricey after paying for food, parking and internet. Staff was helpful mostly. Convinent that the Eaux Claire market is next door. Beds and linnens were luxurious and comfortable.
October 31, 2013
Rated 5 out of 5 by WW123 Great service and ammenities but incorrect room charge
This is an excellent hotel with outstanding staff, in fact some of the best staff I've seen at an hotel. My bill was incorrect on this stay and the front desk was unable to rectify as I was checking out. Will see if the bill is subsequently corrected.
October 30, 2013
Rated 5 out of 5 by Lori Wonderful Experience!
The vallet guys were amazing! We brought our vehicle in & out mulitple times over our stay and even each day and were always met with enthusiasm and a smile! The location is awesome and the hotel staff all very willing to help. We will definitely go back!
May 21, 2013
Rated 5 out of 5 by bilalhouri A great choice!
This was our second time at this hotel. We stayed there during the Christmas period and we really enjoyed it.
The hotel is located in downtown Calgary, which was our preference.
I highly recommend eating/drinking at Fionn MacCool's
December 26, 2013
Rated 5 out of 5 by 2012Arthur Calgary's best
Sheraton Eau Claire is by far the best accomodation in Calgary; especially for an urban location that offers a country side feel with Princess Island.
Many close restaurants from pubs to fine dining.
Terrific staff, fabulous Sheraton rooms...
August 18, 2013
Rated 5 out of 5 by TerryWinnipeg Great Clean Hotel.
I have stayed at many Sheratons across the country, this one by far had the most up to date rooms, the bathroom was impeccable, Shower, tiles everything was perfect. Just wish they would get some better coffee choices in the rooms. (Tim's).
October 21, 2013
Rated 4 out of 5 by DJF3 Convenient place to stay.
Sheraton Suites Eau Clair in Calgary is my hotel of choice when travelling to Calgary for business. The location is perfect; close to most of the offices that I need to attend when in Calgary, and the hotel is clean and the staff is wonderful.
April 20, 2013
Rated 5 out of 5 by Calgarychoy Great Experience! Our new getaway
We loved it all, from the greeting at the front door, check in, luxurious room with all the extras. The staff was quick to respond to our needs. The bed was so comfortable, then the breakfast buffet served by great staff, we will be back!
April 7, 2013
Rated 5 out of 5 by Jetdog Calgary storm days april.
I was very pleased with my stay. The spa and pool, was one of many things that this hotel was way over my expectations. It was an excellent stay and I will stay there next time i am in Calgary. I would highly recommend this hotel.
April 15, 2013
Rated 4 out of 5 by aussiexpat Consistently one of the best Sheratons
I have stayed many times at the Eau Claire and have never been disappointed. The rooms, the level of service, everything really is first rate. It is always my first choice when needing to spend a night (or more) in Calgary.
November 29, 2011
Rated 4 out of 5 by SGsilver last stay
This hotel is just a great place to call home away from home. The staff here is great and make you welcome each time you arrive before you exit your cab. I would recommend this hotel to anyone including my family.
November 20, 2013
Rated 5 out of 5 by PHCA Friendly and helpful
Great hotel to stay in. Awesome locations and great staff. Housekeeping staff were very friendly and accommodating as was the front desk staff. Only think needed is the carpets in the room to be washed or removed
November 24, 2013
Rated 4 out of 5 by Nick1234456 Fun times.
We went for a simple one night stay to have a romantic night. The hotel is clean and well decorated. Great attentive staff and good restaurants in the hotel. Great location for Calgary nightlife. Nothing bad to say.
August 19, 2013
Rated 5 out of 5 by AndyXM Excellent cleaning staff
Our cleaning staff on our floor were excellent. They were friendly and helpful. Really the best we've encountered from all our stays at any starwood property, actually from any hotel that we've stayed at!
August 14, 2012
Rated 5 out of 5 by 1spgfan Enjoyable trip
We, as a family love this property. Elizabeth at the front desk was great, we have seen her a couple of weeks before, as we stay at this property for business as well. Thank you for the Gold mbr gift as well.
September 6, 2012
Rated 5 out of 5 by RVGUY The Staff was Exceptional!
Right from check in to check out the service was exceptional. The staff was always there and pleasent at all times. I especially enjoyed my chat with Song in the morning at breakfast. She was just adorable!
August 6, 2013
Rated 5 out of 5 by Nevi A Special Stay
The staff are friendly and professional and care about your stay. They knew our names and ensured that we very happy and comfortable during our stay. Great service, rooms were very clean and well appointed.
February 19, 2013
Rated 4 out of 5 by BAYCLUB Room 1115
Over all we were satisfied with our stay. Upon entering our room, the sofa and lounge area are worn and tired looking. it is time to update the furniture with new coverings or replacement.
December 9, 2013
Rated 5 out of 5 by Dena Dena
Weekend getaway and exceeded our expectations. Location is fabulous, walking paths thru river valley and across the street from EauClair Market.
Rooms are nice, beds are great!
Will definitely return.
March 6, 2013
Rated 3 out of 5 by paixful Frustrated
A nice hotel in a nice location, we were excited to stay there for our first time and decide if we should use this hotel for our many trips to Calgary. We checked out yesterday and have these comments:
- do NOT take a second floor room - no one could sleep Saturday night due to the poudning of the music below us (a wedding? a party?). Unfortunate considering that 3 of us were running in the Calgary Marathon in the morning
-we forgot to check the bathroom before leaving and thus left 3 swimsuits. We called as soon as we got home and have since spoken to 3 different people who promised a return phone call 3 different time to let us know if our swimsuits are there - and still no one has called. I am heading back to Calgary in a few days so can pick them up but surely won't be staying there if no one can bother to return our calls about such an easy request - are our swimsuits there for me to pick up.
Its too bad that customers who have checked out aren't a igher priority and that we have to hound staff and still arent' getting anywhere, as I have much better things to do with m y time.
May 27, 2013
Rated 5 out of 5 by JV2012 Great stay with kids/pets
Stayed overnight in September for a wedding - early check-in and pet beds set up and waiting for us. Good access to the park to walk dogs. Great shallow pool for younger children with a water slide.
September 6, 2012
Rated 4 out of 5 by Meltdown Hot Tub not working
After a day of working then working out on the Core fitness room, a shower and hot tub would have been great.
This was not the case with the hot tub.. :(
Somedays the bug somedays the windshield.
September 6, 2013
Rated 3 out of 5 by Ryan1943 Rooms need upgrading for the price
Room was due for an upgrade. Bathroom light didn't work, toilet leaked, furniture a bit tatty and all for a relatively high price. Staff was friendly and helpful. Location and staff saved the day.
September 24, 2012
Rated 5 out of 5 by Peter60 This hotel and staff takes great care of their guests
I had not been to this hotel in years but the hotel staff welcomed me as if I was a regular. The upgraded room and care that my SPG membership got me was a delight. I'll be back as soon as I can.
July 31, 2012
Rated 4 out of 5 by Pooja2005 This Hotel has a very good location and all rooms are suites
This Hotel has a very good location and all rooms are suites. The swimming pool is good. The staff are friendly. The food can be improved. Very conveniently located in the middle of downtown.
January 3, 2013
Rated 5 out of 5 by Luv2fly weekend in Calgary for Christmas shopping
Booked into the hotel for a weekend shopping trip and was pleased to receive a $75 gift card for 3 of Calgary and area "best" shopping malls.
My stay was perfect. Thanks Sheraton Eau Claire.
December 6, 2012
Rated 5 out of 5 by KDS1810 Hotel in a great location
The Sheraton Eau Claire has always
been a great place to stay. The service is wonderful and the location in downtown along the river cannot be beat. Even with the flood, what a great city.
July 26, 2013
Rated 2 out of 5 by ERROR Billing issues
My hotel stay was OK. The pool was closed one of the days, which was dissappointing for my kids. The front desk made an error on my bill, which was a hastle to correct.
December 3, 2013
Rated 5 out of 5 by Mrsmoon Excellent experience.
We had a wonderful say at the hotel. We were impressed with the service and ammemities. During our stay we attended a wedding reception at the hotel. The food was amazing.
August 12, 2013
Rated 4 out of 5 by aurion Sheraton Suites Calgary
My only complaint with my stay is that the CNBC channel wasn't available on the TV. I think it was supposed to be channel 56 but I couldn't get a picture or sound.
September 23, 2012