Rated 2 out of 5 by none234 coost too high for room
room cost too high, i had to complain due to i did not get the Shell rate and also free internet service which i finally got. before when i stayed here at the Shell rate, i was given free breakfest but not this time. at a rate of $427.00 much more is expected
July 10, 2014
Rated 5 out of 5 by SamI1973 Excellent Service
Beautiful Clean hotel, Trevor at the front desk is amazing, my kids think he is amazing, gave them coloring sheets for the long trip home...
Cant wait to go back!
September 12, 2014
Rated 5 out of 5 by Dave219 Personalized maid service
Always a great experience at the Sheraton Eau Claire in Calgary. This visit was made particularly nice as the maid was keen to recognize my needs providing those little extras based on what she saw of how I was using both the room and the things in the room. Nice touch!!
May 15, 2014
Rated 4 out of 5 by CanadianTraveller13 Sheraton Eau Claire Calgary Downtown
This is a very nice hotel in a great location, staff is friendly and the rooms are very nice and very clean. Well equipped fitness center and pool.
I am greatly disappointed that there is an additional fee for Internet access, which in today's world is a basic amenity.
July 30, 2013
Rated 4 out of 5 by Tim55 Good all round comfort and facilities
It was our second stay at this hotel and the experience confirmed our decision to stay again. Staff in particular were very helpful. Good location with easy access for parking . Second restaurant was closed for the duration of our stay which limited options for eating.
April 30, 2013
Rated 4 out of 5 by ragsdman good spot but a few annoyances
i thought the room and location were good as was the service. two things that were really annoying is the regular channels were not working on the tv and the internet was coming and going and very slow which for me is very unacceptable especially given i paid for it.
January 27, 2013
Rated 5 out of 5 by Mario999 Stepped up
I arrived at the hotel about 12:30pm and there where no rooms available. I had calls to make so the the person at the front desk held my bag and gave me access to the Lounge. Around 2pm my room was available and they delivered my bag to the room.
May 1, 2014
Rated 4 out of 5 by Mike033 Very good property, can do more on the sustainability side
Very nice property, well situated and nice rooms.
Quite disappointed that there is no 'green choice' program and there is no electronic receipt capability as in other SPG properties.
I would encourage management to at least implement a green choice program.
April 17, 2014
Rated 5 out of 5 by Jacquie27 Location
You can't beat this hotel for location and access to downtown attractions, including the Zoo! Being able to walk out the front door and jog or walk through Prince's Island is fantastic and an added bonus. Feel like dinner out? Or a movie? Walk across the street.
November 28, 2012
Rated 5 out of 5 by KEW824 Sheraton Eau Claire has not disappointed
I've stayed here many many nights over the years and their excellent service is reliable and comforting for the traveler. It should be the hotel of choice if you're in Calgary. Valet parking is a little steep though.
August 4, 2014
Rated 4 out of 5 by calconf12 calconf12
clean, comfortable, convenient location; SPG should really rethink the internet policy - the hotel has a great offering that is not inexpensive - feels greedy to ask an additional $15 per room/day for internet. fyi - the lobby internet was not functioning well
October 29, 2012
Rated 5 out of 5 by Rosco54 Great location & friendly staff
We had a refurbished room facing the park and I must say it was perfect. Lots of room & very clean. I just wished that the hotel would leave the mini fridge available for the guests to use rather than filling with products to purchase.
July 8, 2014
Rated 4 out of 5 by mb1963 allergy
The last time I stayed at the hotel, we relized I had an allergy to the bed linen (perhaps the detergent used to clean). When I checked in this time, they were sure to ensure that my linen was changed to the non-allergy linen which was most appreciated.
April 21, 2014
Rated 5 out of 5 by Lori Wonderful Experience!
The vallet guys were amazing! We brought our vehicle in & out mulitple times over our stay and even each day and were always met with enthusiasm and a smile! The location is awesome and the hotel staff all very willing to help. We will definitely go back!
May 21, 2013
Rated 4 out of 5 by FamilyOfFour2013 Satisfied Customer
Nice Hotel. Nice pool and waterslide for families. Your stay becomes very pricey after paying for food, parking and internet. Staff was helpful mostly. Convinent that the Eaux Claire market is next door. Beds and linnens were luxurious and comfortable.
October 31, 2013
Rated 5 out of 5 by WW123 Great service and ammenities but incorrect room charge
This is an excellent hotel with outstanding staff, in fact some of the best staff I've seen at an hotel. My bill was incorrect on this stay and the front desk was unable to rectify as I was checking out. Will see if the bill is subsequently corrected.
October 30, 2013
Rated 5 out of 5 by Sheryl46 Great Girls Getaway
Second year in a row my girlfriend and I have spent a lovely weekend at the Sheraton, in June. Rain or shine, it works. Close walk to shopping and lovely to take a walk around the river. Will definately be back for round 3 next year.
June 23, 2014
Rated 4 out of 5 by CFplunder Great location
My only concern was the valet parking on check in the yellow cabs had plugged the entrance so we had to drive a block away and walk back, the second night was the same only we found street parking closer and were not loaded with lugage
June 2, 2014
Rated 5 out of 5 by 2012Arthur Calgary's best
Sheraton Eau Claire is by far the best accomodation in Calgary; especially for an urban location that offers a country side feel with Princess Island.
Many close restaurants from pubs to fine dining.
Terrific staff, fabulous Sheraton rooms...
August 18, 2013
Rated 4 out of 5 by DJF3 Convenient place to stay.
Sheraton Suites Eau Clair in Calgary is my hotel of choice when travelling to Calgary for business. The location is perfect; close to most of the offices that I need to attend when in Calgary, and the hotel is clean and the staff is wonderful.
April 20, 2013
Rated 5 out of 5 by TerryWinnipeg Great Clean Hotel.
I have stayed at many Sheratons across the country, this one by far had the most up to date rooms, the bathroom was impeccable, Shower, tiles everything was perfect. Just wish they would get some better coffee choices in the rooms. (Tim's).
October 21, 2013
Rated 5 out of 5 by Calgarychoy Great Experience! Our new getaway
We loved it all, from the greeting at the front door, check in, luxurious room with all the extras. The staff was quick to respond to our needs. The bed was so comfortable, then the breakfast buffet served by great staff, we will be back!
April 7, 2013
Rated 3 out of 5 by JimG1962 Beware of the remodel
Nice hotel, good location. Upset when the major construction / remodel work started shortly after 8am. I had room on 7th floor, sounded like a jack hammer doing work right above me. Beware if you get a room and you want to sleep in.
March 9, 2014
Rated 5 out of 5 by bilalhouri A great choice!
This was our second time at this hotel. We stayed there during the Christmas period and we really enjoyed it.
The hotel is located in downtown Calgary, which was our preference.
I highly recommend eating/drinking at Fionn MacCool's
December 26, 2013
Rated 5 out of 5 by Jetdog Calgary storm days april.
I was very pleased with my stay. The spa and pool, was one of many things that this hotel was way over my expectations. It was an excellent stay and I will stay there next time i am in Calgary. I would highly recommend this hotel.
April 15, 2013
Rated 4 out of 5 by aussiexpat Consistently one of the best Sheratons
I have stayed many times at the Eau Claire and have never been disappointed. The rooms, the level of service, everything really is first rate. It is always my first choice when needing to spend a night (or more) in Calgary.
November 29, 2011
Rated 5 out of 5 by foodguru Staff is fantastic
The staff for our event Canada Food west show were amazing. I would like to acknowledge one in particular, her name was Tanya and worked in getting the exhibitors the things we needed. Very amazing worker
June 18, 2014
Rated 5 out of 5 by AndyXM Excellent cleaning staff
Our cleaning staff on our floor were excellent. They were friendly and helpful. Really the best we've encountered from all our stays at any starwood property, actually from any hotel that we've stayed at!
August 14, 2012
Rated 4 out of 5 by Nick1234456 Fun times.
We went for a simple one night stay to have a romantic night. The hotel is clean and well decorated. Great attentive staff and good restaurants in the hotel. Great location for Calgary nightlife. Nothing bad to say.
August 19, 2013
Rated 4 out of 5 by SGsilver last stay
This hotel is just a great place to call home away from home. The staff here is great and make you welcome each time you arrive before you exit your cab. I would recommend this hotel to anyone including my family.
November 20, 2013