Rated 1 out of 5 by rod220 Liked the hotel.
I liked the hotel, however free in room wifi should be standard. had to stay in Calgary a extra night, the wifi charge is the reason I decided to stay in a equally good hotel just around the corner. I buy a coffee for $2 I get free wifi. It's something I just don't check for any more, it's generally standard.
May 19, 2013
Rated 4 out of 5 by Nevi Nice Stay
Check-in was not up to the Sheraton level of service that I have become accustomed to receiving. The young lady was terse and not friendly.
May 19, 2013
Rated 5 out of 5 by Brenda20 A Great Night's Sleep
I was travelling on business. I found my suite to be very comfortable and was able to complete work details very efficiently . Loved my visit to the hair salon and definitely loved my new hair style. And to cap it off, the best night's sleep that I have had in quite a while!
May 18, 2013
Rated 5 out of 5 Excellent time!
This is a beautiful hotel. Our only comment would be that for the tourist, as opposed to the commercial client, paying for the internet is a burden.
May 11, 2013
Rated 5 out of 5 by goodie Excellent location
very good location and a beautiful room. pleasently surprised
May 11, 2013
Rated 5 out of 5 by KEWhite Very clean, but somewhat dated
The hotel had great rooms and meeting facilities, but I found the decor to be somewhat dated. If in Calgary again, I wouldn't hesitate to stay at the Sheraton Suites Calgary Eau Claire, but if you are looking for a hip, trendy hotel, this is not the place for you. The staff were great - very friendly, efficient and helpful.
May 9, 2013
Rated 5 out of 5 by Robert1956 Sheraton Suites Calgary Eau Claire is Excellent
My recent stay at the Sheraton Suites Calgary Eau Claire was excellent! I truly enjoyed my suite. It was comfortable, very clean and afforded me all the features that I required. I appreciated the downtown location and the hotel's proximity to Chinatown, restaurants and the park. Everything I needed was at my finger tips. The conference room facilities were superb! The internet connection was fast, and the room nicely appointed. The food and service were exceptional. The staff were friendly, attentive and efficient. I hope to return again in the near future.
May 7, 2013
Rated 5 out of 5 by hatchlling very happy
my daughter and I stayed at this hotel for the comic con weekend in calgary. we had a great time the pool was wonderful and they let us stay in there later since we didn't sign in until 10;45. the front end staff was very friendly and I really wish I would have gotten the one mans name for he was awesome and I would have loved to give him a special recomendation.
April 30, 2013
Rated 2 out of 5 by amiller Rude desk clerk
Before arriving I requested early check in over the phone. We arrived 2 hours early, and were informed by the rude girl at the front desk that we had reserved an "accessible room". She asked if we needed that, I told her no, and nor did I even know I had booked that. She told me when booking online it defaults to that, and that I needed to READ my reservation. A regular room was not ready, but we could have the accessible room if we wanted. I asked her what the difference was, she said nothing. We got there to realize we had no bathtub... apparently she could not/would not inform us of this. I love this hotel, but after my experience with her, our room, and our view of the rock roof we will likely NOT return.
April 30, 2013
Rated 4 out of 5 by Tim55 Good all round comfort and facilities
It was our second stay at this hotel and the experience confirmed our decision to stay again. Staff in particular were very helpful. Good location with easy access for parking . Second restaurant was closed for the duration of our stay which limited options for eating.
April 30, 2013
Rated 4 out of 5 by Tim55 Typical Sheraton
The hotel is well located and met all our expectations - a typical Sheraton. Only criticism is that the rooms are in need of an upgrade. They are a little "tired".
April 23, 2013
Rated 5 out of 5 by Jenn28 Treated like royalty
The hotel staff made a big difference to our stay and our event. I could not believe how friendly the staff was. This included valet, check in, banquet, AV, housekeeping, sales, greeters, you name it! Not to mention the meeting rooms were perfect for my event. I will be back, and have recommended the Sheraton to all my coworkers.
April 22, 2013
Rated 4 out of 5 by DJF3 Convenient place to stay.
Sheraton Suites Eau Clair in Calgary is my hotel of choice when travelling to Calgary for business. The location is perfect; close to most of the offices that I need to attend when in Calgary, and the hotel is clean and the staff is wonderful.
April 20, 2013
Rated 5 out of 5 by Jetdog Calgary storm days april.
I was very pleased with my stay. The spa and pool, was one of many things that this hotel was way over my expectations. It was an excellent stay and I will stay there next time i am in Calgary. I would highly recommend this hotel.
April 15, 2013
Rated 4 out of 5 by LeftcoastBC 2 night getaway
Nice Hot tub ...pool too cold (even asked the kids)
Barkley's Restaurant great for breakfast.
Room dated and lighting too low esp in Bathroom
April 11, 2013
Rated 5 out of 5 by Calgarychoy Great Experience! Our new getaway
We loved it all, from the greeting at the front door, check in, luxurious room with all the extras. The staff was quick to respond to our needs. The bed was so comfortable, then the breakfast buffet served by great staff, we will be back!
April 7, 2013
Rated 4 out of 5 by Late4Meeting Restaurant staff inattentive
I had a problem with the wait staff at the hotel restaurant. After being seated and given a menu, I was not approached by anyone. After trying for 5 minutes to flag a waiter, I finally caught someone's attention. They sent another waiter, who took my order, delivered my food, and later brought my check. I put out my credit card, and the waiter, although in the dining area several times, never looked my way. Again, after trying for 5 minutes to catch his attention, I took the bill to another waiter, who ran it on the cash register. Breakfast is not a leisurely meal when on a business trip. An extra 10 to 15 minutes is a long time when one has to check out and still get to a morning meeting.
April 3, 2013
Rated 5 out of 5 by Jimtraveller Another great stay
This is one of my favourite Sheraton and SPG hotels. The room was very nice and updated. CLub Lounge was one of the highlights of my stay.
March 28, 2013
Rated 4 out of 5 by mysterytraveler Creative criticism
During my last stay i was put in room next to fitness centre until I complained and asked for a room change. This reservation was completed over 1 month before my stay. When I chequed in it seemed like I was not expected . I must say that was a disapointment. The up grade was appreciated. So far everytime I stayed at your location there has been some billing errors..
March 26, 2013
Rated 5 out of 5 by Chris62 Always a great stay
The Sheraton Eau Claire in Calgary is one of my favourite hotels and my choice when in Calgary. The staff is great and the location is very convenient when in downtown.
March 9, 2013
Rated 4 out of 5 by 142kathy Another great SPG Hotel
Great location. Convenient restaurants near by. The room was comfortable and quiet.
March 9, 2013
Rated 5 out of 5 by redasuka Easily the best hotel in Calgary
I've stayed in several hotels during the last trip to Calgary and this suite is obviously the best. From room to service, everything is excellent. The only exception would be the internet as I always got an error when logging in the network which said wrong NAT configuration. I didn't dig into this issue but used my cell data instead but this kind of problem should not happen in a hotel at this level.
March 9, 2013
Rated 5 out of 5 by BobeB great hotel
A well appointed suite and very quiet and comfotable. An excellent executive lounge.
March 8, 2013
Rated 5 out of 5 by Dena Dena
Weekend getaway and exceeded our expectations. Location is fabulous, walking paths thru river valley and across the street from EauClair Market.
Rooms are nice, beds are great!
Will definitely return.
March 6, 2013
Rated 5 out of 5 by MsDebbi Exceptional experience every time we stay
I stay with you several times each year so it is wonderful to be able to say in my own words how much I appreciate the service, quality, comfort and overall great experience I always have at your hotel. Whether for our annual conference or extended business stays, you exceed our expectations. Thank you for the attention to detail, delicious food and obvious pride that your whole team takes in all they do.
March 5, 2013
Rated 4 out of 5 by Bobbywishbone Good Location, Great Staff
I recently stayed in central Calgary for the first time. The hotel location was perfect. All my meetings were within walking distance and there are many restaurants and bars in the vicinity. The staff was friendly and very helpful when requested. Unfortunately Starwood points are no longer credited when using a third party booking service as I usually do.
March 2, 2013
Rated 5 out of 5 by happycamper Corporate Event - Excellent Service
We had a corporate event hosted at this hotel, and we more than pleased with the service. Our event started at 8am and we arrived 2 hours early to ensure everything was set up and registration was put together. To our surprise everything was already taken care of, and matched the RFP we had put together on our banquet order form. Every detail was taken care, and was set up correctly. They really took the time to ensure our event was a success. A huge thanks to Jay and to Tania for ensuring our day ran smoothly and our guests were taken care of. I would definitely recommend this hotel for any group event, they had every detail taken care of.
February 27, 2013
Rated 4 out of 5 by JcJ2013 Excellent staff service
We recently stayed at the Sheraton for our wedding night. The staff was helpful and welcoming. They even went as far as sending up a bottle of champagne for us when they noticed our arrival back at the hotel after the ceremony.
They truly helped make the day as special as it was.
February 25, 2013
Rated 3 out of 5 by WhyDoYouNeedaNickname Valet Only Parking
Calgary has amongst the highest parking costs in the country, but fear not - your only Sheraton Eau Claire option to park rationally is by Valet, and lucky that at $38 plus taxes per night, you get the bonus of not paying anything more than what you will be forced to pay for street parking.
February 23, 2013
Rated 5 out of 5 by Limeyjohnny So clean
Best hotel downtown. Close to so many downtown amenities. And the bed. Wow. Had best sleep ever
February 23, 2013