Rated 4 out of 5 by Kman65 Very Comfortable
Very nice hotel. Staff is attentive and courteous. All the amenities and although it's downtown it doesn't feel like it. The bed is like a large cloud. Comfy and welcoming when your head hits the pillow. Great place to stay.
November 24, 2014
Rated 2 out of 5 by Jaxon25 Not up to the standards I expected
Expected a bit more for the money spent. Got an email telling me check in was at 3 oclock after a 3 hour drive from Edmonton we arrived a 4 and was told we would have to wait until 5 for a room. When asked why we were told they were still cleaning the room. Then when we finally got to the room there was still hair in the shower and on the floor of the bathroom. Odd giving the fact that we had to wait 2 hours more then we were told because of cleaning. Pretty disappointed overall.
November 17, 2014
Rated 4 out of 5 by Jimtraveller Another great stay!
This is one of the hotels thay I stay in Calkgary.
The staff at front desk and club lounge are always professional, welcoming and courteous. They remember me by my name when I step into the hotel.
I got corner suite upgrade for this stay, which was a wonderful way to unwind at a very nice hotel.
One thing continues to indicate that the hotel is losing its very fine touch: for example, the welcoming gift is now reduced to a blue plastic bottle water, and the personalized stationary is complenete gone.
May 7, 2012
Rated 4 out of 5 by Jimtraveller Great hotel
Stayed with this hotel for more than 20 times by this stay (Nov 18, 2011).
The front desk and club lounge staff are always great and welcoming.
However, the welcoming gifts are getting smaller and smaller and less valuable. You may as well not include any welcoming gift for your plat guests at all.
May 5, 2012
Rated 5 out of 5 by MD99 Staycation
This was a staycation for my nephews and myself. I actually live within 5 city blocks!
November 10, 2014
Rated 5 out of 5 by Jimtraveller Another great stay!
I really enjoyed the stay with my favourate hotel in Calgary.
The club lounge is always a wonderful place to visit and enjoy some good food and environment. Song, one of my favourite staff in the lounge, is always wonderful and professional. Song recognizes me right away and makes me feel right at home "away from home".
My suite was very nice and newly renovated. The bed is very comfortable and I had one of the best nights of sleep in a long time.
Only thing was missing was the welcome gift in the room for the Platinum guest.
Other than the last little flaw, it was wonderul and nearly perfect!
March 17, 2014
Rated 5 out of 5 by Nelle41 The staff at this hotel care.
From the swift response to my request for ice for a swollen knee, to the always prompt room service and the special personal recognition and interest of some of the staff, I always enjoy my stay at the Sheraton Eau Claire in Calgary.
November 6, 2014
Rated 5 out of 5 by Peaches49 I was very happy at this hotel
I loved this hotel from the moment I checked in. I was greeted really nicely at check-in, the valet was polite and efficient, the room was gorgeous, and the Club Lounge was excellent. The staff were really attentive, and I felt very happy and comfortable at this hotel. The room was really nice, beautifully furnished and the turn-down service was very welcome! I can't wait to come back again, thanks guys for making it a great stay for me!
November 1, 2014