Rated 5 out of 5 by RRDH Beautiful Lobby
We traveled during a big race weekend to Charlotte. We always have trouble finding decent rooms with low rates, but were pleasantly surprised with this hotel. Will definitely use again.
October 17, 2012
Rated 5 out of 5 by GH12 We were really pleased!
We were pleased with our stay at your hotel. The staff could not have been more friendly and helpful and the room was very nice. We would definitely come back if given the opportunity.
August 11, 2012
Rated 5 out of 5 by k6067 The staff at this hotel are terrific
The Sheraton Charlotte Airport staff are fantastic. From the airport pick up to the drop off and every interaction in between, the friendly and courteous staff made my stay delightful.
December 14, 2011
Rated 4 out of 5 by JCGB10 My Sheraton Hotel Visit
The hotel was great in meeting my needs of comfort, accessibility to my activities, and cleanliness. The only issues I have is there is not free WiFi or a small fridge in the room.
October 31, 2012
Rated 2 out of 5 by Rich54 Room
The bed and pillows were below Sheraton standards. They were not what I am used to when staying at a Sheraton.
These were not "Sweet Sleeper" beds and pillows
May 22, 2014
Rated 5 out of 5 by bmmichel118 Great Stay
THe Sheraton @ Charlotte Airport was incredible, the staff was so attentive to our needs, the facilities were great. It was the perfect place to hold a week of training.
April 21, 2014
Rated 5 out of 5 by Bill2stay Great staff and location
Enjoyable stay taht was very accomodation and had a friendly staff. The hotel was close to the airport which was convenient.
June 30, 2014
Rated 4 out of 5 by audiB comfy conference
Came to this hotel for a conference. Nice accommodations for a conference. Good service and friendly staff.
Would have liked a fridge in room to keep my water or drinks cool.
November 15, 2012
Rated 5 out of 5 by tip2 This hotel had great staff members
The front desk as well as the cleaning staff responded to requests in a timely manner.
July 19, 2014
Rated 5 out of 5 by Jaideep Great please for work and for fun
Great location right next to the airport just off the highway. Very clean extremely friendly staff. Very nice pool. Spg club lounge is nice and internet speed very good.
December 20, 2013
Rated 5 out of 5 by errem44 I like the the wine tasting very much
I wish we had a little more information on the wines and the staff or at least one staff member to be more knowledgeable on the wines. Or have some literature available.
July 22, 2013
Rated 5 out of 5 by Aleah07 Enjoyed Our Stay
My husband and I enjoyed our stay at the Sheraton Charlotte Airport Hotel. The room was very clean and smell fresh. The size of the room was great and very comfortable.
November 1, 2012
Rated 4 out of 5 by CHELSEA424 ROOM 424
THE ROOM WAS GOOD- A LITTLE DUSTY AND THE SHOWER FACET HEAD HAD A LEAK- IT WOULD SPRAY THE CEILING WHEN IT WAS ON. MY TELEPHONE NEXT TO THE BED DID NOT WORK EITHER.
February 27, 2014
Rated 5 out of 5 by ATabor123 Great for Business Travel
The hotel was clean and nice. The fitness center was roomy and the equipment worked well. The staff was helpful when we asked questions about the Charlotte area.
March 19, 2014
Rated 5 out of 5 by BrendaM Great beds
Comfortable beds are a must when traveling on business and this hotel did not disappoint.
We ate at the hotel twice and food was good and service excellent.
October 14, 2013
Rated 5 out of 5 by LadyBJ My conference stay at this hotel.
Everything for great from the staff to the rooms and the food.
July 19, 2014
Rated 3 out of 5 by tripinwithteen This hotel needs some cleaning
The main lobby of the hotel was very nice but the rooms were not up to par. Ours smelled musty with a hint of deodorizer. The rooms did not match the lobby.
July 23, 2013
Rated 4 out of 5 by Bob54 Great staff
Had some delays in getting to the hotel and the front desk staff were terrific in handling the adjustments very quickly and with a great friendly attitude.
March 5, 2013
Rated 4 out of 5 by Braggus Slept well
Little bit of traffic and airport noise but considering the location it is to be expected.
June 29, 2014
Rated 5 out of 5 by Swiss59 Enjoyed our stay again
The hotel was up to par for our stay again. Would recommend this hotel. We were recognized and given our "gold" treatment. Breakfast isa big bonus.
October 11, 2013
Rated 3 out of 5 by Mike Stay was okay
Service by staff this stay was not very good. Had to wait a long time for service during dinner and see comments below about follow up for needs.
February 6, 2014
Rated 5 out of 5 by Mis3chiwines Wonderful renovations.
You can tell that this hotel recently had multi-million dollar renovations done. It is beautiful and the staff were knowledgeable and friendly.
December 31, 2012
Rated 5 out of 5 by Mouride Great frontdesk team
From the arrival to the check out on sunday the friendliness and attention of stuff was outstanding. Will gladly use again and recommend.
October 3, 2012
Rated 4 out of 5 by JLFH Great Staff
Business meeting was extended due to to snow storm. The staff went out of the way to make everyone comfortable and feel welcomed.
April 4, 2014
Rated 5 out of 5 by Patsy402 Patsy402
Excellent hotel in every way. The staff were warm, friendly and accommodating. They treated us as we were the King and Queen of England.
December 5, 2012
Rated 5 out of 5 by Jim633 Great Hotel
One of the few really good hotels in which I've stayed.
July 8, 2014
Rated 2 out of 5 by FlyGuy67 Disappointed
As a crew member on a short layover our pick up is usually in 10-15 minutes after arrival at baggage claim at most airports. We contacted the shuttle/hotel and they said it would be just a few minutes. It was 28 minutes. The TV in the room had no picture and the FD said just turn it back on and off and it should work. It did this entire stay. I had asked the FD to add my SPG # to my record along with my credit card so I can receive points. She stated it was done. After I had EXCELLENT service and food at bar $42.00 worth I went back to my room. I was called by front desk and advised that my Credit Card or SPG number was not on room. I had to return to front desk to have this completed again. She advised me she was not sure why it did not get put in the system the first time and she remembered adding it before. Finally I was told (after I had eaten and drank) that the manger was allowing us to go to club level for free drinks because of our 30 minute wait on the hotel shuttle. (we were told the reason for our wait is because both vans had been dispatched to the mall) So this entire stay was a huge disappointment (except for service I received at bar from a Spanish lady and guy, both who were very very nice.) Sorry I do not have their names.
July 14, 2014
Rated 5 out of 5 by Buckeyemom Christmas Time
If you need to stay over great location and ease to multiple local places when time is short for special experiences.
December 5, 2013
Rated 4 out of 5 by Dave08 Nice conference hotel, and nice overall
Nice conference hotel, and nice overall. The food's good, too.
June 23, 2014
Rated 5 out of 5 by floss guest
room 428 bed near door needs mattress turned or a new one it rolls to one side
June 9, 2014