Rated 3.4 out of 5 by 223
Rated 5 out of 5 by family3535 Always a good time!
I have taken my family to this hotel every summer for a number of years. It is the perfect distance between the beach, boardwalk and activities for sunny days and the mall and movie theater for those rainy days. On rainy days, the indoor pool never disappoints the kids! We have grown to know many of the Hotel Staff and appreciate their hospitality.
August 25, 2014
Rated 4 out of 5 by Bird55 Almost great
Everything was just right until I went upstairs to my son's room and came back and two cleaning persons were ripping my room up ? They did not speak much English but asked you leaving you leaving? I would have liked to use the bathroom but she just kept working in there until I decided to just get my stuff and leave this was before check out time . I was part of a wedding that rented a bunch of rooms that day .
August 18, 2014
Rated 3 out of 5 by akamomma room was nice bed comfy but..
unhappy with desk service- not smiling and unfriendly when sorting out a problem.
desk ppl should be happy people persons!
August 19, 2014
Rated 1 out of 5 by ryan17 NO AC
Booked the hotel for a wedding nearby. Came back to the room and turned the ac on and fell asleep. It felt cold at first but woke up a couple of hours later and it was still hot and the thermostat said 80 degrees. Tried to call the desk several times with no answer. I tried talking to someone at the desk in the morning but the line was out the door and I had to be somewhere. I called and spoke with someone who stated I would be called back by a manager but that never happened. Talked to several friends who stayed there also and they all said the same thing. Also had a cleaning staff member walk into my room 3 hours prior to check out time. Absolutely unprofessional in all aspects.
August 10, 2014
Rated 5 out of 5 by Elliem Wonderful Amenities at this hotel
My friends and I loved our stay at this hotel! It met all of our expectations. Our mattress and pillows were probably the most comfortable that I have slept in! Clean rooms and friendly staff! I would highly recommend this hotel to others. We will be back!
August 18, 2014
Rated 3 out of 5 by PatPhilly Hotel is well located, but needs updating
This hotel was perfectly located for our visit to Monmouth Beach and the surrounding area. We found the staff very hospitable and helpful. I was disappointed however in the condition of the hotel...I am sure it is just routine wear and tear, but has reached the point where it needs to be refurbished.
August 12, 2014
Rated 3 out of 5 by GovtVendor Renovation Required
Over the past several years I have stayed at this hotel- hopelessly expecting they updated the rooms. Unfortunately, this property has missed the billion dollar face-lift the other Sheraton properties received.
The hotel is convenient for federal gov't sponsored mtgs being hosted at the property- other than that I do not recommend this property until the rooms are renovated.
August 10, 2014
Rated 4 out of 5 by Sammy123 Bathrobes in room - not
In the confirmation link, the listing states that the rooms have bathrobes, I therefore didn't pack one. Our room didn't have one which obviously made things less than comfortable.
August 11, 2014