Sheraton Eatontown Hotel

  • 6 Industrial Way East
  • Eatontown,
  • New Jersey
  • 07724
  • United States
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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Each room must have a guest that is 21 years or older in order to check in.  The name on the identification card for the registered guest must match the name on the reservation in order to check in.

Rated 3.4 out of 5 by 227 reviewers.
Rated 2 out of 5 by Would not recommend this hotel! We recently had a two night stay at the Sheraton Eatontown. Upon check-in we found the hotel to be in need of a good cleaning and update. I was told all rooms looked like this and the tub/shower had safety bars in them whether you needed them or not. After the first night stay, we left our room the next day,at 9:00 A.M. and returned at 2:00 P.M. to find the room had not yet been cleaned and no towels updated. We called front desk and they sent up towels. As we were getting ready to leave again at 3:00 P.M., the cleaning service knocked and we told them we would be out in an hour to please clean the room then. Arrived back at 11:30 P.M. with the room not being cleaned. I called the front desk and they said they would check into it. Upon check-out I again mentioned this unsatisfactory service and was told by your Assistant Manager, Valerie Perez that we in fact had denied housekeeping to clean our room. Ms. Perez totally believed the housekeeper and not the hotel guest as she kept repeating WE denied service. NOT TRUE. She wanted to give me 2,500 bonus points even though she kept repeating WE denied service. I would not stay in this hotel or even recommend it to anyone. September 24, 2014
Rated 1 out of 5 by substandard foremost, was 4am fire/smoke alarm. alarms, lights whole thing, not given any information, told to stay in rooms until further notice(we were on 6th floor). vry frightening, we wnt to lobby w other guests not addressed by staff, no reassurances, no direction no explanation until we asked. (smoke in freight elevator) Not greeted in a welcoming manner upon arrival. 2 women 2 teenage girls as guests room had 2 towels 2 hand towels 2 wash cloths. needed to shower for function called service twice still no addt'l towels found clean servc in hall, they would not give towels AND were rude about it. had to make 3rd call to get towels. would not recommend this hotel at all. Service and guest comfort were minimal August 30, 2014
Rated 4 out of 5 by Bathrobes in room - not In the confirmation link, the listing states that the rooms have bathrobes, I therefore didn't pack one. Our room didn't have one which obviously made things less than comfortable. August 11, 2014
Rated 1 out of 5 by My Eatontown Stay This Sheraton Hotel is the worst Sheraton I have ever stayed in, and I certainly will not be staying there again. It falls far below my expectations of a Starwood Hotel, and was a big disappointment. This hotel is years beyond needing renovation. I usually don't feel that I have to research reviews before booking with Starwood, but may have to re-evaluate that practice. August 28, 2014
Rated 5 out of 5 by Always a good time! I have taken my family to this hotel every summer for a number of years. It is the perfect distance between the beach, boardwalk and activities for sunny days and the mall and movie theater for those rainy days. On rainy days, the indoor pool never disappoints the kids! We have grown to know many of the Hotel Staff and appreciate their hospitality. August 25, 2014
Rated 5 out of 5 by Very nice hotel with great location We have stayed there for 3 days, everything was great, nice room, it was nice to relax in the hot tub, the swimming pool water was a bit cold at the time. Breakfast was great with excellent service. The hotel is minutes from Jersey shore, Mall, shopping, etc. August 25, 2014
Rated 1 out of 5 by NO AC Booked the hotel for a wedding nearby. Came back to the room and turned the ac on and fell asleep. It felt cold at first but woke up a couple of hours later and it was still hot and the thermostat said 80 degrees. Tried to call the desk several times with no answer. I tried talking to someone at the desk in the morning but the line was out the door and I had to be somewhere. I called and spoke with someone who stated I would be called back by a manager but that never happened. Talked to several friends who stayed there also and they all said the same thing. Also had a cleaning staff member walk into my room 3 hours prior to check out time. Absolutely unprofessional in all aspects. August 10, 2014
Rated 4 out of 5 by Almost great Everything was just right until I went upstairs to my son's room and came back and two cleaning persons were ripping my room up ? They did not speak much English but asked you leaving you leaving? I would have liked to use the bathroom but she just kept working in there until I decided to just get my stuff and leave this was before check out time . I was part of a wedding that rented a bunch of rooms that day . August 18, 2014
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