Rated 3.4 out of 5 by 220
Rated 5 out of 5 by Elliem Wonderful Amenities at this hotel
My friends and I loved our stay at this hotel! It met all of our expectations. Our mattress and pillows were probably the most comfortable that I have slept in! Clean rooms and friendly staff! I would highly recommend this hotel to others. We will be back!
August 18, 2014
Rated 1 out of 5 by ryan17 NO AC
Booked the hotel for a wedding nearby. Came back to the room and turned the ac on and fell asleep. It felt cold at first but woke up a couple of hours later and it was still hot and the thermostat said 80 degrees. Tried to call the desk several times with no answer. I tried talking to someone at the desk in the morning but the line was out the door and I had to be somewhere. I called and spoke with someone who stated I would be called back by a manager but that never happened. Talked to several friends who stayed there also and they all said the same thing. Also had a cleaning staff member walk into my room 3 hours prior to check out time. Absolutely unprofessional in all aspects.
August 10, 2014
Rated 3 out of 5 by PatPhilly Hotel is well located, but needs updating
This hotel was perfectly located for our visit to Monmouth Beach and the surrounding area. We found the staff very hospitable and helpful. I was disappointed however in the condition of the hotel...I am sure it is just routine wear and tear, but has reached the point where it needs to be refurbished.
August 12, 2014
Rated 3 out of 5 by GovtVendor Renovation Required
Over the past several years I have stayed at this hotel- hopelessly expecting they updated the rooms. Unfortunately, this property has missed the billion dollar face-lift the other Sheraton properties received.
The hotel is convenient for federal gov't sponsored mtgs being hosted at the property- other than that I do not recommend this property until the rooms are renovated.
August 10, 2014
Rated 4 out of 5 by Sammy123 Bathrobes in room - not
In the confirmation link, the listing states that the rooms have bathrobes, I therefore didn't pack one. Our room didn't have one which obviously made things less than comfortable.
August 11, 2014
Rated 2 out of 5 by Evelyn44 Evelyn
Was a bit dissapointed at my stay. The room was very outdated and not what I am normally accustomed to when staying at Sheraton. House cleaning did not pick up trays outside the rooms in the area. There was a fork and cup that stayed there for two days. The meal at JR was cold and the food quality was just not what I normally get from this restaurant. Hoping this is not a norm as I have stayed in this hotel and done business here for such a long time. Sad to say this hotel failed my expectations all around.
July 31, 2014
Rated 3 out of 5 by JayDee5558 Lacking some amenities
For the price of the room I would have expected a mini-fridge and a microwave, which were absent. Can't remember the last time I stayed at a hotel with a $170 room without those amenities!
August 4, 2014
Rated 5 out of 5 by MARK4854 Outstanding!
I usually do not give reviews but everything was great, from the staff to the clean room! Id definitely stay again! Great place!
August 4, 2014