Rated 3.7 out of 5 by 246
Rated 5 out of 5 by handy7 Sheraton Phoenix Airport Hotel Tempe
We always stay in this hotel (using our gold Starwood preferred guest points) when we are in Phoenix. We especially appreciate the staff, from the housekeepers to the manager, Skyler. They are all very pleasant and accommodating. Skyler was very helpful to us. Thank you.
August 25, 2014
Rated 5 out of 5 by Mal5 The Staff was great
The Staff was very helpful and well trained.
I spoke to Janelle on the phone and she was a great help.
August 20, 2014
Rated 4 out of 5 by MowMow A weekend concert
I really liked the price. I also liked the proximity to the freeway.
August 19, 2014
Rated 2 out of 5 by Dave44444 needs updating
I believe you already now this but the Hotel is in desperate need of renovations much below the standard I am use to at a Starwood
August 18, 2014
Rated 4 out of 5 by berryrasp Convenient to Airport
Staff was very nice and responsive. Our room was not ready upon arrival but we did not have to wait very long. Front desk answered all questions quickly and friendly. Rooms were OK .....was told we had a view of the pool, but was really a wall and little silver of the pool if you stepped out on the balcony. The SPG membership was not acknowledge so was not asked if we wanted points or gift....had to ask.
August 12, 2014
Rated 3 out of 5 by YvesMM Work in Progress
Hotel is under renovations so improvements being made as this review is typed. Close to the airport but frankly, ended up taking a taxi as shuttle from the airport was horrible. Should not expect guests to wait 45 minutes for a pick up. For peace of mind, $16 fare to the hotel worth it. At check in, SPG acknowledgement but did not give instruction to the rerouted concierge. Room is ok. Pool very clean and clear with perfect temperature. Housekeeping very responsive. Breakfast buffet extremely overpriced for the limited food variety. Noteworthy: pancakes should be included in a buffet; not a separate charge. Dinner at the restaurant was a pleasant surprise. All food ordered prepared quickly, tasted delicious, and filling. As a side note, staff should offer assistance with luggage. Nonetheless, good value for the money.
August 7, 2014
Rated 5 out of 5 by Bill5040 extras
Both the pool and the gym were nice added features that made the stay much more pleasant
August 8, 2014
Rated 4 out of 5 by Trusty Good airport hotel
Very spacious comfortable lobby area.
August 5, 2014