Rated 2 out of 5 by Displeased45 Bad Experience
Hotel lost power and fire/emergency alarms went off several times over 2 days during my stay. Staff seemed empathetic to the inconveniences caused to the guests by the surrounding circumstances.
June 20, 2016
Rated 5 out of 5 by zlzoul Comfort Stay
Did an one night comfortable stay at the hotel. Convenient location from downtown and by the highway, fully functional suites, good recognition of my status, small but good club. What else can you ask from that? :)
June 12, 2016
Rated 5 out of 5 by Phelps Staff is Amazing
From the moment we stepped in the front doors, Steven, the front desk Manager, and Richard, greeted us as if we were family. The entire staff here proves they love what they do. Thank you for making us feel welcome.
June 1, 2016
Rated 4 out of 5 by goldmom s
Hotel could use updating, but the staff and service were excellent
May 16, 2016
Rated 5 out of 5 by Joey39 Great hotel
This was one of the best hotels that I have stayed at. .Great staff. Room service was late every morning. Food was okay. That would be my only negative comment. Would definitely book it again.
May 13, 2016
Rated 4 out of 5 by Bluhaus Great Stay!
We sent my parents for a weekend away and they had a great stay! They had a great view of the Dallas city skyline that night! Mom loved their balcony from the 8th floor! They enjoyed the resturant food and slept great! She highly recommeded it to us so we are going this weekend!
March 22, 2016
Rated 5 out of 5 by nathantm Great Improvements!
This is the second time I've stayed at the Sheraton Suites Market Center Dallas, and already I can see significant improvements being made by the new management team. The staff were incredibly friendly, helpful, and went above and beyond to accommodate my requests. My room was fresh and inviting, and the club manager was very friendly and welcomed each person who entered the lounge personally. The pool and workout room were lovely and having the toiletries in the nearby bathroom made it easy to clean up quickly afterwards. The facilities themselves are still in need of improvement and, although mine was very clean and wasn't at all worn, the rooms could use some updating to make them appear a little more modern. Overall, I feel confident that this hotel is in good hands and the improvements I saw since my first stay during the transition are positive and very noticeable. I can't wait to see how things progress and I look forward to staying there in the future.
March 3, 2016
Rated 2 out of 5 by Nikkey40 Not good for Large groups
Not prepared for the large group of cheerleaders.
February 27, 2016