Sheraton Springfield Monarch Place Hotel

  • One Monarch Place
  • Springfield,
  • Massachusetts
  • 01144
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.6 out of 5 by 301 reviewers.
Rated 5 out of 5 by Sheraton in Springfield,Mass Excellent service. The staff were friendly and helpful. The pool was clean and warm. The food was very good an available during the day in the Club room. December 14, 2012
Rated 5 out of 5 by Wonderful! A lovely hotel. Well marked, with convenient parking. Rooms clean, modern and nicely decorated. I was not able to stay for the complimentary breakfast. September 24, 2012
Rated 4 out of 5 by Noise I was awakened for two hours in the middle of the night by the sound of motorcycles drag racing outside my window, even though the window was closed. June 10, 2013
Rated 4 out of 5 by Hotel is convenient to Bay State Hospital hotel staff, Shayna, was very helpful and knowledgeable. She went over and above to make our stay at the Sheraton very comfortable. Thank you Shayna! January 7, 2013
Rated 4 out of 5 by One Problem This is the first Hotel that didn't have coffee in the main area in the morning....Such a class Hotel not to have this for there guess. October 11, 2013
Rated 5 out of 5 by Great hotel! Great service! We stay at this hotel at lest once a month and are so happy with the wonderful staff and great service that we receive at this hotel. December 26, 2012
Rated 5 out of 5 by Larry The staff was great very helpfull. Room was the best, over all the facilities were 5 star. I would recommend the hotel to all. September 1, 2013
Rated 4 out of 5 by Great location, great staff My only negative comment is the status of the rooms. Our room was extremly tired. New furniture and linens needed desperately! April 30, 2012
Rated 4 out of 5 by Location downtown is major benefit You are close to accessible transportation, easy on off highway. Easy walk to Mass Mutual Center and short drive to Big "E" January 28, 2013
Rated 3 out of 5 by Decent hotel Overall stay was adequate. Room quality and cleanliness was solid, although furnishings and amenities (such as TV) are outdated. Staff was very pleasant and professional. Two biggest negatives - first, because the room didn't have a minibar, we asked for a mini refrigerator because we have an infant who requires medicine that must remain cold. There was a $20 per night fee to have a compact mini-fridge which is excessive; second, the hotel is designed with a large interior atrium so all the noise of the main level is funneled up to the rooms. During our stay there was a wedding at the hotel so there was a lot of noise from people celebrating that made it hard to sleep. Also - around 11 pm on Friday night someone (likely a guest) pulled a fire alarm. For the next 10 - 15 minutes there were constant alarm sounds mixed with PA system announcements from the hotel staff that the alarm was likely a false one and that people should stay in their rooms. While this is out of the control of the hotel and its staff, this impacted the enjoyment of our stay - especially since it woke up our child who then spent the next 3 - 4 hours fussing and trying to go back to sleep. May 25, 2012
Rated 5 out of 5 by this hotel helped with me needs When there was something missing they were there quick to assist me. And when I had a question they answered it clearly. October 23, 2012
Rated 5 out of 5 by this hotel was great we loved staying at this hotel it was really great, our room was clean and very nice. we would be staying here again.. August 29, 2012
Rated 1 out of 5 by Bar and grill. Food was not too good but the service was fair! Front desk staff lacks interpersonal skills! Very unprofessional. January 19, 2013
Rated 4 out of 5 by Always meets our expectations As always Sheraton has met our expectations. Friendly staff, clean and comfortable rooms and perfect location. July 1, 2013
Rated 5 out of 5 by Hotel has great features With the most comfortable bed I have ever slept in, to the spacious room and bath, made this a wonderful stay. October 23, 2012
Rated 5 out of 5 by Excellent everything was extremely perfect. thank you very much December 18, 2013
Rated 3 out of 5 by conference tub didn't drain well, room was clean, food at conference has a lot of room for improvement. October 23, 2013
Rated 5 out of 5 by Amherst Railway Show Visit The accomodations afforded us at your hotel were superior to most & your staff was cordial & helpful. January 28, 2013
Rated 5 out of 5 by this hotel is the cleanest this was th efirst time that i stayed in a hotel and every thing was clean like as if i was at home. October 4, 2012
Rated 4 out of 5 by Great acoustics, fab design inside Everything was fine but the underground parking was HORRIBLE....scary, low pipes and jammed full. August 15, 2012
Rated 4 out of 5 by Superb service I was a guest of the night and was upgraded to a larger room and access to the executive suite! July 28, 2013
Rated 3 out of 5 by Kitchette supplies sparse We get a room with a full kitchenette whenever possible. This time there were limited supplies. June 17, 2013
Rated 4 out of 5 by hotel was clean hotel was clean staff friendly would have liked reduced parking or include in room fee. September 13, 2012
Rated 4 out of 5 by Relaxing Staff are very professional and pleasant. December 9, 2013
Rated 5 out of 5 by Excellent Stay Staff are very friendly. Room is very clean. Services are great. Food is very good. February 19, 2013
Rated 5 out of 5 by This hotel has great views! we were sad the hot tub was out of service, but the pool was great! (nice and warm) November 13, 2012
Rated 5 out of 5 by Close to Home, in the middle of it all Thanks for making my weekend, non-work stay so nice and enjoyable. October 16, 2013
Rated 4 out of 5 by Great Place We enjoyed our stay. Room were clean and staff was very friendly and helpful. April 22, 2013
Rated 5 out of 5 by great llocation great hotel with great location and great service October 28, 2013
Rated 5 out of 5 by Another wonderful stay at this hotel!! We stay here often and are always welcomed by the excellent staff. July 25, 2012
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