Sheraton Philadelphia University City Hotel

  • 3549 Chestnut Street
  • Philadelphia,
  • Pennsylvania
  • 19104
  • United States
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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve and check-in to a room.

Rated 3.4 out of 5 by 339 reviewers.
Rated 5 out of 5 by Grear place to stay Room was clean and look newly furnished. Bed was very comfortable. Room service is restaurant quality. Would stay again. November 13, 2014
Rated 2 out of 5 by Not what I expected I booked the hotel for Drexel Family weekend because of proximity to school; location is great, but everything else fell short of expectations. The room was ok, but double beds should all be upgraded to at least queen. I thought a "city" hotel would have better bar/food services for their guests and the parking facility was tough to negotiate with all the pillars. I know the pillars are for building support, but it felt more like I was parking at a sporting event than a city hotel. I did use Starwood points to book the room and I don't feel that the 10,000 points per night were value for my points used. As I will be in the area visiting my son at school over the next 4 years, I will definately consider other accomodations for any future stays in the Philadelphia area, November 11, 2014
Rated 4 out of 5 by Super comfortable bed; excellent identifiable amenities The service at reception was warm, enthusiastic, and very welcoming; inquiries were welcomed and responded to quickly and politely - with a smile!; what to do and where to eat recommendations were great = no disappointments. Our room was extremely comfortable - spacious enough to give the two of us each enough personal room. The sweet sleeper ensemble is great are the graphic designs of the amenities containers, especially the large typeface used to identify the content of each container - it was so nice not to have to wear glasses in the shower in order to distinguish which was shampoo, conditioner, and/or bath gel! November 3, 2014
Rated 5 out of 5 by Well Done In recent years I have had the pleasure of staying at this Sheraton multiple times. I am on the University of Pennsylvania campus often because of a leadership role with the alumni community, and, when possible, I choose to stay at the Sheraton. The rooms are comfortable and well appointed, not huge, but very adequate. I was upgraded to the Club floor, which adds some additional amenities. The Club lounge has added custom made omelets, at least I noticed that on Saturday, which is a serious upgrade for breakfast. Though I spend most of my time on campus, the Sheraton makes center city very accessible as well. November 3, 2014
Rated 5 out of 5 by Above and Beyond Expecations The room was great. Spacious and well stocked with personal care items. The Club Lounge was well beyond what i expected, Chef Marlene made wonderful omelets and Tammie made each visit special and welcoming. Only issue was with the elevators. Seemed like 1 of the 3 was not working. Had to wait several minutes almost every time. November 9, 2014
Rated 5 out of 5 by great stay My stay at the Sheraton was great. The staff were friendly and helpful. The complimentary breakfast and snacks were a welcome treat. The host I believe her name was Wanda was a pleasure to talk to. I will definitley stay at the Sheraton again. It made my visit to sit with my granddaughter while she does dialysis at CHOP more easy. Keep up the great work. November 5, 2014
Rated 3 out of 5 by Good Experience I have been to the Sheraton University City in Philadelphia several times now. I find some things are better and some things are worse than my previous stays. The service was good and they helped me to feel welcome. The room was good and everything except for the refrigerator was in working order. The refrigerator did not seem to have a cord and wasn't plugged in. The bed was comfortable and I slept well (unusual for me when I'm traveling). However, the restaurant was definitely not what it used to be. I ate breakfast there and it was not anything especially noteworthy. The eggs were okay. The toast was cold. I drink English Breakfast tea, but all they had was Lipton. On prior visits, they had English Breakfast, so this was all around a dissapointing experience at the restaurant. October 27, 2014
Rated 3 out of 5 by Location This hotel is perfect for penn or drexel visits. The location is great! The elevators are very slow and there can be a long wait. The rooms could use work, our toilet and shower and sink had water problems. The staff is great and they had many treats for penn parents weekend! October 28, 2014
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