Rated 5 out of 5 by ML53 An excellent hotel!!
We had a delightful stay at this hotel during our recent trip to Philadelphia. The hotel staff were a pleasure to deal with, very responsive and very knowledgeable.The room was well appointed and far exceeded our expectations! We had a terrific breakfast overlooking the city and thoroughly enjoyed the area.I would highly recommend this hotel and give it a 10 star review!
December 8, 2014
Rated 5 out of 5 by bocamarty Fine Hotel
Mostly excellent. The breakfast was good and could be improved by providing more convenient hot water (the coffee machine is very slow for hot water), having enough napkins and less dried-out burritos. The food choices are quite good.
December 4, 2014
Rated 5 out of 5 by Reemgeez1 great hotel
Everyone and everything was great.
November 30, 2014
Rated 5 out of 5 by July48 Grear place to stay
Room was clean and look newly furnished. Bed was very comfortable. Room service is restaurant quality. Would stay again.
November 13, 2014
Rated 4 out of 5 by Haircut44 Super comfortable bed; excellent identifiable amenities
The service at reception was warm, enthusiastic, and very welcoming; inquiries were welcomed and responded to quickly and politely - with a smile!; what to do and where to eat recommendations were great = no disappointments. Our room was extremely comfortable - spacious enough to give the two of us each enough personal room. The sweet sleeper ensemble is great are the graphic designs of the amenities containers, especially the large typeface used to identify the content of each container - it was so nice not to have to wear glasses in the shower in order to distinguish which was shampoo, conditioner, and/or bath gel!
November 3, 2014
Rated 5 out of 5 by bhc65 Well Done
In recent years I have had the pleasure of staying at this Sheraton multiple times. I am on the University of Pennsylvania campus often because of a leadership role with the alumni community, and, when possible, I choose to stay at the Sheraton. The rooms are comfortable and well appointed, not huge, but very adequate. I was upgraded to the Club floor, which adds some additional amenities. The Club lounge has added custom made omelets, at least I noticed that on Saturday, which is a serious upgrade for breakfast. Though I spend most of my time on campus, the Sheraton makes center city very accessible as well.
November 3, 2014
Rated 2 out of 5 by ecz123 Not what I expected
I booked the hotel for Drexel Family weekend because of proximity to school; location is great, but everything else fell short of expectations. The room was ok, but double beds should all be upgraded to at least queen. I thought a "city" hotel would have better bar/food services for their guests and the parking facility was tough to negotiate with all the pillars. I know the pillars are for building support, but it felt more like I was parking at a sporting event than a city hotel.
I did use Starwood points to book the room and I don't feel that the 10,000 points per night were value for my points used. As I will be in the area visiting my son at school over the next 4 years, I will definately consider other accomodations for any future stays in the Philadelphia area,
November 11, 2014
Rated 1 out of 5 by Todd2292 Never again
Wall paper peeling off, mold in the tub (a friend's room had mold too), TV signal and wifi connection kept dropping to nothing making either of those systems unreliable to use; and lastly, this hotel charged me $25.00 for a small refrigerator to keep my drugs cold. Lousy experience............never again. Plus $20.00 a day to park.................please.
November 12, 2012