Rated 3 out of 5 MRS
July 22, 2014
Rated 1 out of 5 by Henson not a good experience
I was very disappointed in this hotel. The room was not very clean. I called the front desk because there were items from the previous guest just there. It did not get removed until I finally had to go down to the front desk the following day after the room had supposedly be clean and complain again.
July 21, 2014
Rated 3 out of 5 by SMP4 Hotel could improve
the internet service was poor. could not access my emails from my room nor the meeting rooms. I contacted the support staff the first night and they were helpful. i was able to retrieve emails only once.
the room's air quality was stuffy.
the breakfast pastries were not fresh.
July 21, 2014
Rated 5 out of 5 by Tess2000 Great Stay!!
No complaints...everything was great!! I was attending a conference at the hotel which also was handled very well by the hotel staff. The room was cleaned every day with fresh linens as needed.
July 21, 2014
Rated 5 out of 5 by FranticGrandpa2014 Super Convenient..... Customer Came First!!
Our 3 month old grandson had an emergeny operation at the Children's Hospital of Philadelphia & my wife & I drove from Cleveland to be with our daughter, son-in-law, and their two year old as they were staying at the McDonald House for past two weeks. We brought their dog who stayed with us at the Sheraton. Everyone was so polite and helpful and the hotel was within walking distance of the hospital & McDonald's house. The staff recommended walk areas for the dog, area restaurants, and gave detailed directions to area attractions where we could entertain the toddler. Our stay couldn't have been better....thank you so much!!
June 24, 2014
Rated 5 out of 5 by mcs1023 Convenience to the Universities
We loved the convenience of the hotel. The staff was wonderful in getting us help to do the sightseeing that we wanted to do while we were there. The hotel was very nice. The only thing that I could complain about was that they only have double beds and not queen beds. We did know that prior to staying there but loved the convenience of the hotel. If we ever need to come to the universities again, we would stay here.
June 29, 2014
Rated 5 out of 5 by BJ52 nice location
Stayed over 2 nights easy walk for us to the Perelman center where my son was getting treatments. Our first room the tv wasn't working right missing channels ,sound problems. they looked at it and after a second call upgraded us to a nicer room. Easy access to the city.
July 14, 2014
Rated 5 out of 5 by Kathbeach Philly Excursion
The Sheraton University City is a conveniently located, better-than-average, city hotel that provided us a safe, clean, & comfortable stay while we were on our Philly "medical" excursion! The staff were particularly cordial!!!
July 12, 2014