Sheraton Philadelphia University City Hotel

  • 3549 Chestnut Street
  • Philadelphie,
  • Pennsylvanie
  • 19104
  • États-Unis
  • Carte

Chambres et tarifs



Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative à l'âge requis

Les hôtes doivent être âgés d'au moins 21 ans et présenter une pièce d’identité avec photo pour réserver une chambre et s'enregistrer à l'hôtel.

Rated 3.4 out of 5 by 320 reviewers.
Rated 5 out of 5 by This hotel went over and above We stayed at this hotel while my grandson was at a baseball camp at the University of Penn. On Sunday the camp ended at 1:00 pm for my grandson. He wanted a shower before our 5 hour plane ride home to Seattle. I had already checked out of our room, but came back and asked if there was any way he could take a shower. Since our room had not been cleaned, the manager on duty made a new key card and let him shower. He did not have to accommodate us which was just one incident of the wonderful staff. September 22, 2014
Rated 3 out of 5 by Nice hotel but not worth the price Hotel and room was ok. Best part was Axis Pizza across the street! Room did not meet my expectations of a Starwood property. Could tell the maid only did the bare minimum at cleaning the room. Dusty furniture, dusty floor, air vent in bathroom was disgustingly covered in TONS of dust, shower head was coming out of the wall and bath soaps/items didn't get replaced. I'd give it a chance again in hopes the next room was better but would not pay the high prices they advertise. September 22, 2014
Rated 4 out of 5 by Hotel is conveniently located and safe This hotel is located across from the University of Pennsylvania's campus and a block from Drexel University. Excellent conference facilities and friendly, helpful staff. Very close to train station, shops and restaurants. Visible police presence made me feel safe staying in a large city. September 22, 2014
Rated 4 out of 5 by The Hotel is well located The hotel was well located for me because it was at 15 min of my workplace. Also having a restaurant in the hotel is a great asset. September 23, 2014
Rated 2 out of 5 by King Bedroom Front desk staff at check in were excellent. Room had an unpleasant smell. Bathroom toilet was running and very loud all evening. The hallway had many food trays at my first arrival to the room at check in around 2.30pm. The hallway had many dirty food trays in the hallway at my return to the room around 9pm. This hotel needs some improved standards. September 18, 2014
Rated 1 out of 5 by the room has not telephone landline !!! I checked in on 8th and checked out on 9 morning. On Sep 8th afternoon, I was waiting for a phone call from a VIP person but I didn't received call. I checked the phone of my room. Ridiculously, it does not work. Asked for help fro desk. The technician cane and after one hour working in my room on all the plugs, telephone lines, he said that there is something serious and I stay on the room without phone.Because I don't have US phone plan on that day, I missed an important phone call. I am sorry for Sheraton. September 15, 2014
Rated 2 out of 5 by 43rd Anniversary Get-Away On our way to Stone Harbor NJ we decided to stay over two days in Philadelphia. We booked a suite on the 19th floor. My wife and I were very disappointed with the accommodations. I took photos on my iPhone to share but I'm having problems retrieving them. The couch was worn to the point where you could see white cotton, the plaster in the ceiling had cracks, the bathroom baseboard needed repair September 10, 2014
Rated 2 out of 5 by Not up to Sheraton Standards The hotel is OK, but is to the level I've grown to expect from a Sheraton.The bathroom had multiple plumbing issues, and I had a disappointing experience with the attention to detail of the staff. Staff Issue: The room next to mine was unoccupied, but the alarm was set to go off at 4:15am. The housekeeping staff should have been instructed to disable alarms of unoccupied rooms, but I understand how this might be missed. What was very disappointing, however, is that after I had to call down the first night to get the alarmed turned off, instead of disabling it, the staff just turned it off. So it went off again the next night at 4:15am waking me again, and causing me to sit in bed awake a second night waiting for staff to come and silence the alarm. As a result, I didn't get a good night's sleep on either night of my visit. Plumbing Issues: A. (Severe) The spigot for the bath was sticking out two inches from the wall, allowing water to get behind the wall, where in all probability mold is growing as a result. B. (Moderate) The sink faucet was not attached properly to the sink, so it would wobble all around whenever it was touched. C. (Major The toilet mechanism was misaligned, so care had to be used to ensure the toilet fully flushed instead of leaving its contents in the bowl. September 10, 2014
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