Rated 4.1 out of 5 by 167
Rated 5 out of 5 by loyal123 love it
Despite seeing and noting all the new facilities in the vicinity. I really like coming back..the warmth and the hospiality is great and wonderful,not to mention the comfort of the rooms. Everytime I have visitors from local and abroad, this is the place I always book and hope to always book for our stay,
July 27, 2014
Rated 4 out of 5 by Cristy69 This hotel has free shuttle to the airport.
This hotel is very near to shopping mall, airport and Chinatown. Very convenient and staff are very helpful..
July 26, 2014
Rated 4 out of 5 by Ruby66 The restaurant was great
We had dinner at the restaurant Deluge. The food was great and the service was very good
July 25, 2014
Rated 1 out of 5 by Meichen No dim sum breakfast
The only reason we stayed here is because we were told over the phone that dim sum would be included in our stay. The next morning we went to get breakfast there were no dim sum. We went to the front desk and they were not friendly and denied saying dim sum was included in the breakfast. We will not be staying here in the future.
July 20, 2014
Rated 5 out of 5 by Suzie03 Hotel is great location to NYC
My family just returned from a 3 day trip to NYC and the Sheraton was the perfect hotel. We are gold members and were upgraded to the Club Level, which was perfect for an evening snack and one night even provided our dinner. The women taking care of the Club lounge were amazing and attending to our needs and were friendly as well. I read the comments about the small size of the lounge but it was perfect for our family of 5 and each night there were one or two other individuals; perfect to get out of the room. The front desk staff were friendly as well and met all our needs at check in and out. Unfortunately my children really missed not having a pool; it would have been perfect to have after spending all day in the city. The main factor for picking the Sheraton besides being a Starwood hotel was the proximity to the subway station; perfect location and the express takes you to Times Square or Grand Central, highly recommend.
July 17, 2014
Rated 5 out of 5 by joe69 laguardia east hotel
this hotel had great front desk people
especially Hunee and Fanny.they are very friendly,attentive to your needs,and always there to assist you with any problems or questions you might have.
July 17, 2014
Rated 5 out of 5 by Johnandwife77 Fantastic treated us like Royality
Check in great...room wonderful, sheets were the very best. The loiunge was a super plus...Thank you
July 13, 2014
Rated 5 out of 5 by Johnandwife77 Best of all
Great hotel, excellent service. very safe
July 13, 2014