FAQ: Top Five Questions
- How do I reserve a room online?
- How do I create or change my username and password?
- Can I change a reservation after it's been made?
- How can I become a Starwood Preferred Guest member?
- Will my online reservation be secure?
It's quick and easy. First, search for your desired hotel from our "Find Rooms & Rates" area on the homepage. You will be prompted to enter your dates of travel and desired location, after which you will see a list of room types and rates to choose from. Your reservation can be completed in a few simple steps.
Visit SPG.com. Once there, you’ll see links to create a username and password (if you already have a Starwood Preferred Guest account that needs to be activated online), retrieve your username and password (if your account has already been activated online), or join Starwood Preferred Guest.
Yes. You can modify your reservation online, or call 888-625-5144 to change your reservation over the phone. However, please keep in mind that changes are subject to restrictions depending on the details of your original reservation.
Starwood Preferred Guest®, Starwood's extraordinary travel rewards program, offers the freedom to redeem your rewards when you want - at over 960 amazing Starwood destinations in over 97 countries. Enrollment is free, so visit the Starwood Preferred Guest Web site and join today.