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The Starwood GDS Help Desk
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Global Distribution Systems
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Thank you for choosing Starwood® Hotels & Resorts, serving your clients'
needs worldwide with six leading hotel brands under four chain codes:
SW = All Starwood chains in Sabre and Amadeus
WI = Westin Hotels & Resorts®
SI = Sheraton® Hotels & Resorts, Four Points® by Sheraton®
Hotels
LC = The Luxury Collection®
XR = St. Regis® Hotels & Resorts
WH = W Hotels®
MD = Le Méridien®
Our success is based on one word: relationships. Our most important
relationships start with you, our valued travel partner, and your clients.
That's why we have created the Starwood GDS Help Desk, dedicated to assisting
you with GDS system questions, GDS reservation questions, format questions,
negotiated rate loading and inquiries.
Travel agents worldwide can contact the Starwood GDS Help Desk in three
ways:
By Queue: Amadeus: aussi9100
Apollo/Galileo: 0r7
Sabre: vsi
Worldspan: siq
By Fax: 512-835-4417
By Phone: Please see listing below. (Toll-free numbers appear
in bold.)
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North America
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800-448-4066
(M-F 6:00 a.m.-6:30 p.m. CST)
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Other helpful numbers:
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800-328-6242
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- Customer service and commission inquiries
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800-328-6242
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- Small groups & meeting blocks of 10 or more rooms
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800-301-1111
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Latin America
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512-834-1668
(M-F 6:00 a.m.-6:30 p.m. CST)
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Europe
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512-834-1668
(6:00 a.m.-6:30 p.m. CST)
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Africa/Middle East
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512-834-1668
(6:00 a.m.-6:30 p.m. CST)
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Asia/Pacific
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61-7-3255-5115
(8 a.m.-5 p.m. Eastern Standard Time, Australia)
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