What We Believe: Service Culture

The beliefs, practices, and social behaviors of a group of people define its culture. At St. Regis, our culture is grounded in our uncompromising service standards.

People First
In the hospitality industry fulfilled guests are the direct result of a fulfilled staff. Whether traveling for business or pleasure, alone or with family, guests cite their interactions with our staff members as one of the most memorable aspects of their stay. Yes, we have stunningly beautiful hotels and resorts set in the world’s finest locations. Yes, we have the most luxurious amenities, the most fashionable furnishings, and the latest state-of-the-art technology. Our cuisine is superb and our products innovative. But it is the welcoming smiles, the commitment to please, and the dedication to provide an unparalleled experience for our guests that brings refinement and exclusivity to St. Regis.

Making a Difference
In an environment that supports individual success, each staff member has a unique opportunity to make a difference in the lives of our guests and fellow staff members. The consistent work ethic and the value of multiple opinions all create an inviting service culture unique to St. Regis.

The Ultimate Results
The St. Regis name is synonymous with refined, graceful hospitality. We are renowned for our service standards and the genuine care shown to each and every guest. Our strong service culture not only benefits our staff members and our guests, but also helps drive our business results. We don’t simply provide a product; we cultivate relationships based on honesty, integrity and compassion for others.

We are interested in working with people who share our passion for perfection. We invite you to search for current job openings.