What We Believe
Our standard is beyond expectation.
A legendary address. Impeccable service. And a sincere belief that our staff is the cornerstone of our success. With shared values and an unwavering commitment to fostering a culture of service, diversity, and community, we believe St. Regis provides an exceptional work environment.
Our Values
We believe our image is defined by our values. At St. Regis, we place a high
priority on providing an uncompromising level of service, striving to exceed
guest expectations with gracious anticipation of their needs. We believe
strongly in treating our guests and our staff members with sincere respect and
integrity. These values are the foundation of our legendary reputation and the
basis of an exceptionally positive working environment.
Our Service Culture
We believe in our Service
Culture, recognizing that how we perform is far more important than what we
do. The St. Regis Standard of Service is a culture motivated by the belief that
each request should be fulfilled in an authentic and meaningful way. It is a
defining hallmark of our award-winning reputation.
Diversity & Inclusion
We believe that diversity and
inclusion are critical to the success of any organization. We strive to
cultivate the talents and backgrounds of all our associates, celebrating their
strengths and opinions to ensure our company remains at the forefront of our
industry.
Community Partnerships
We believe we are part of a global community and place great value on our community partnerships.
We know that a great company is one that has a positive impact on the
world around us. From thriving urban metropolises, to historic landmark cities,
to remote island resorts, each St. Regis is strongly connected to its
environment.