Available 24 hours a day, our head Concierge Keith An is a bilingual, certified destination expert proudly wearing the "Les Clefs d’Or," the gilt insignia of the celebrated international concierge society, and eager to reveal the secret treasures of Shenzhen.
With stations in both the first floor entryway and 96th floor lobby, our Concierge and his team are pleased to assist with everything from airline and travel arrangements, car rental service, and courier and messenger service to newspaper delivery and local area information, including jogging routes and the area’s top must-see destinations, which include:
Splendid China: A 20-minute drive from the hotel, this innovative 30-hectare plot presents the rich culture, architecture, and wonders of China—all in one place.
Window of the World: Reflecting its name, this rare site, also a 20-minute drive from the hotel, recreates 118 international landmarks, scenic spots, natural landscapes, famous sculptures, and paintings in miniature.
Happy Valley: Situated 25 minutes from the hotel, this impressive theme park fills over 350,000 square meters with exhilarating rides for all ages.
Fairy Lake Botanical Garden: Featuring a traditional Chinese landscape, this 590-hectare garden—just a 15-minute drive from the hotel—is home to over 3,000 plant varieties and the Hongfa Temple.