Guests must be 18 years or older with photo identification to reserve a room. We request that minors be accompanied by an adult.
Extra Bedding Policy
It is our pleasure to provide rollaway beds available only in the Grand Luxe Rooms and all suites for an additional $75 per night.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date upon check-in.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
We are pleased to welcome your pet (dogs only) to our hotel. We permit one dog per room (25lbs/ 11kg or less). Please notify us upon making your reservation and we will provide your pet a proper welcome when you arrive. As part of our pet service, we gladly offer a St. Regis pet bed and pet bowls for the ultimate in hospitality. Please be advised that a one-time non-refundable $100 fee and a $25 daily per pet/per room fee will apply.
Health & Well-Being Policies
Parties in guest rooms are not allowed. We ask that non-registered guests curtail their visits by a reasonable hour. All guests must maintain a noise level that does not disturb other guests. If a noise complaint is reported, security will issue a warning to the offending guest's room. If the noise or disturbance continues after two warnings, guests may be asked to vacate the hotel at management's discretion.
If you are interested in hosting a party or entertaining during your stay, please contact our Banquets and Catering department for further information.
Our hotel offers guests a smoke-free environment. A 500 USD cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
We gladly offer the convenience of check cashing at our hotel with a maximum of $300 with proper driver's license ID required for personal checks.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
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