Due to Hurricane Maria, The St. Regis Bahia Beach Resort is closed to new reservations through December 31st, 2017 and is waiving cancellation fees for reservations staying through the same date. For additional assistance, please contact (866) 961-3326 or your local reservation office.
Age Requirement Policy
All St. Regis Bahia Beach Resort guests must be 18 years old to register. We request that minors be accompanied by an adult.
Connecting Room Policy
The resort offers connecting rooms that are subject to availability. Rooms are connected via a foyer area, with a main entrance door that locks securely.
Extra Bedding Policy
Our St. Regis Butler® service will be thrilled to provide a crib for our guests, available by request. The crib measures 40" x 43" x 28" and features a steel frame with a four-inch foam mattress. Luxury Airbeds are also available (by request only) in select king rooms and all suites—one per room, for a fee of 40 USD per day. Per fire code policy, an airbed mattress is not allowed in a room with two beds. Rollaway beds are not available. Please advise of your preferences while making your reservation.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
We regret that the St. Regis Bahia Beach does not maintain a waitlist.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based upon availability.
Early Departure Policy
We are pleased to accommodate early departures upon request, however a fee equal to one night room and tax will apply.
ID is required upon check-in. Please be sure to have proper form of identification, such as a valid passport or driver's license.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request and availability. For late checkout before 6pm, a fee equal to 50% of one night's stay applies. For checkouts after 6pm, a fee equal to one night's stay will apply.
The hotel is pleased to offer a variety of ADA compliant rooms that include TDD, closed caption TV, handrails in bathroom by tub and toilet, lower peep holes, lowered toilet seats, roll-in showers, and handicap parking. We also provide additional amenities such as wheelchair rental upon request.
We are pleased to serve alcoholic beverages to guests over 21 years of age.
The St. Regis Bahia Beach Resort is delighted to welcome pets (dogs only) to our hotel. We permit one dog (18kg/40lbs or less) per room and provide the following amenities for their comfort: a dog bowl, bed and mat and a Pet Welcome Kit. Guests are required to sign a liability waiver at check-in and a non-refundable $200 cleaning fee per room per stay will apply.
We kindly ask that guests observe the following regulations when traveling with their pets:
To utilize the 'Dog in Room' door hanger at all times.
To keep all dogs on a leash when outside the room. Please note that we do not permit pets in the hotel's meeting rooms or restaurants.
The St. Regis Bahia Beach is a 100% smoke free facility. Should we discover any signs of smoking in the guestrooms, a $200 cleaning fee will be applied to the guest's final bill.
Check Acceptance Policy
We regret that checks are not accepted as method of payment.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
We are pleased to accept all major credit cards.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
Gift certificate reservations should be made at least 21 days in advance. All reservations are subject to availability at time of booking and the original gift certificate must be presented at check-in. No photocopies will be allowed. Please contact the hotel directly for further information.
Resort Charge Policy
Guests will be charged a 75 USD daily resort charge per room. This includes: Welcome drink upon arrival, toll-free and local phone calls, beach and pool services, including beach umbrellas, lounge chairs, electronic books and I-pods (based upon availability), Ice Tea Ritual, unlimited use of all non-motorized water sports and snorkeling equipment, bicycles (based upon availability), tennis center / courts day and night (equipment available at no additional cost), and use of our golf course driving range.
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