Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are available upon request but not guaranteed. An additional nightly fee of 50 USD will be charged for connecting rooms. Please contact the resort directly to request connecting rooms.
Extra Bedding Policy
A maximum of one extra bed is allowed in selected king bedded rooms. A fee of $50 plus tax per night applies for a rollaway. Extra bed is not permitted in rooms with two beds.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
To secure a suite or loft accommodations for six guests or more, we suggest that you also check availability at the St. Regis Residence Club, Aspen.
Hotel does offer a waitlist. Contact hotel directly.
Políticas de check-in/check-out
Early Arrival Policy
If you plan to arrive prior to the check-in time and require immediate access to your room, we recommend reserving your guest room for the prior night to guarantee access. If you choose not to reserve additional nights, we will be glad to store your bags prior to check-in.
Late Checkout Policy
For late departures, reserving an additional night will guarantee access until your departure. If you choose not to reserve additional nights, we will be glad to store your bags after checkout until the time you leave the resort.
The hotel is compliant with ADA. ADA compliant guest rooms are available. Please call the hotel directly for reservations.
Alcoholic beverage service is restricted to those 21 years or older with valid identification. Per Colorado Law, alcoholic beverages are not being served from 2am - 7am.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pets are allowed. Guest will be charged a daily fee of 25 USD and an one time fee of 25 USD per room. Both fees are non-refundable. Pets are required to be on a leash throughout the hotel. Pets are not allowed in the food service areas of the hotel.
Políticas de saúde e bem-estar
All guestrooms are non-smoking. Guests who choose to smoke in a guestroom will be charged a $250 USD fee per stay. Please contact the hotel for further information.
Políticas de pagamento
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
General gift certificates in denominations of $25 can be used in any hotel outlet or applied to the hotel bill during check-out. Starwood Preferred Guest members can also earn Starpoints® on purchases made with gift certificates. Please contact Stephanie Swan directly at (970) 920-7312 to reserve a room using a gift certificate.
Voucher Acceptance Policy
Vouchers are accepted.
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