The St. Regis Osaka
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Heavy Traffic: April 29 - May 8, 2016
During Golden Week, from April 29 to May 8, 2016, heavy traffic and limited parking around the hotel is expected. During this time, hotel guests and visitors are encouraged to use public transportation. Please contact the hotel for additional information.
Políticas do hotel
The hotel offers one nonsmoking guest room that is accessible to guests with disabilities. It is equipped with a wheelchair-accessible bathroom, handrails, and an alarm system. This room is subject to availability at the time of booking. A wheelchair is available for usage at the hotel.
We are pleased to serve alcoholic beverages to guests over 20 years of age or older with valid identification.
Age Requirement Policy
Guest must be 20 years or older with photo identification to reserve a room and check in. Minors must be accompanied by an adult.
Check Acceptance Policy
We regret that checks are not accepted as method of payment.
Connecting Room Policy
The hotel is pleased to offer 11 connecting rooms, including nine king rooms connecting to a twin room and two king suites connecting to a king room for your convenience. Please make your request as early as possible, to ensure availability.
Early Departure Policy
We are pleased to accommodate early departures upon request. A room amendment fee of up to 100% of the confirmed room rate may apply and are subject to time of cancellation and availability.
Early Arrival Policy
We are pleased to accommodate early arrivals based upon availability. In the case of an early arrival prior to 12 noon an additional fee up to 100% of the room cost will apply. Please contact the hotel directly in advance to ensure availability.
Extra Bedding Policy
It is our pleasure to offer extra beds upon request for Grand Deluxe King Rooms and Suites. The hotel’s fee for an additional adult includes the usage of a rollaway bed. Cribs are free of charge. Rollaway beds are subject to availability. Please include your request for a rollaway bed in your reservation or via email to email@example.com.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
The hotel is pleased to accept gift certificates based on availability. Please provide the gift certificate number at the time of booking. The original gift certificate must also be presented at check-in. When making arrangements, please follow the terms and conditions on the gift certificate.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
We are pleased to accommodate late checkouts upon request. In the case of a late departure before 3pm, an additional 25% of the cost of the room will apply. After 6pm an additional night's fee will apply.
Bachelor and bachelorette parties are not allowed.
While we greatly appreciate our guests' four-legged companions, The St. Regis Osaka does not accept pets at this time.
A valid credit card must always be presented and authorized at check-in. The hotel accepts cash, credit cards, local company checks, and bank transfers as methods of payment. Prior arrangements are required for payment with a third-party credit card, local company check, or bank transfer.
The St. Regis Osaka prohibits smoking in all public spaces including the bar in the hotel. Guest rooms are designated as smoking or non-smoking rooms.
Each registered guest’s passport must be presented at check-in.
Guests may place their names on a wait list for rooms and will be contacted promptly as accommodations become available.