Rated 5 out of 5 by traveler54114 Gorgeous even in the rain..
Our stay was brief, but we celebrated our anniversary at St Regis, Monarch Beach & it was delightful. Unfortunately the weather didn't allow us to go outside to enjoy the grounds,…. but the spa & dining treated us very well. Thank you for a great stay~ the staff was very knowledgeable, & accommodating.
March 5, 2014
Rated 5 out of 5 by HelenLA Great place
St. Regis is fantastic place!
March 12, 2014
Rated 5 out of 5 by Losdog1 Amazing stay!
The amazing experience started immediately when we arrived. Professional hands on assistance from exiting the car all the way to being escorted to our room. Check in was the most accommodating experience I have had anywhere. I made the mistake of sitting on our bed to check emails. I was asleep in 5 minutes. The pool, food and entire stay was perfect. Thank you!
March 10, 2014
Rated 5 out of 5 by TWBZ Beyond All Expectations
Wow! We enjoyed the best service staff in all our travels. Every person was so gracious and attentive. We have never been given such attention by so many different people.
We were upgraded to a suite complete with a butler! Yes a real live butler. From 6:00 AM until 8:00 PM you can push a button and they will bring you coffee or arrange to press clothes or shine your shoes.
The suite was oversized and and beautiful with a marvelous bath and closet. The bed slept great and the 40 inch HDTV had picture.
A memorial weekend.
March 7, 2014
Rated 5 out of 5 by TeamSD Beautiful Hotel with fantastic staff
The staff is so helpful and the hotel is beautiful (even in the rain). The butler service is over the top and the 3 different restaurants are lovely. The rooms are well decorated with excellent views of the ocean. I was concerned about being far from the ocean but there is a tram and the view doesn't feel far at all. Be sure to choose a room with an ocean view - it's just amazing. The beach restaurant is really fun. I can't wait to go back!
March 8, 2014
Rated 5 out of 5 by Alan123 Outstanding
What an outstanding experience staying at the St Regis. Your staff were all extremely professional and very polite.
March 10, 2014
Rated 1 out of 5 by Nancy53050 Forbes and AAA want their stars and diamonds back!
This hotel does not live up to the St. Regis namesake. We can begin with the rude check in staff who left us hovering over the desk, aimlessly awaiting. Then, there were the hole-ridden mildew towels. Not to mention how we waited in another line to see the only concierge (who knew nothing). We later found out the concierge also served as a complaint station - two ladies were ahead of us because room service failed them as well. Don't waste your money here. Really, just don't. The best way to sum up the property was after complaining to the manager on duty, she said "well, this is California casual." No excuse for poor service.
August 23, 2013
Rated 5 out of 5 by BobJudi Wonderful stay at the St. Regis again!
My wife and I love this hotel. It is always a treat to stay there. The property is amazing both inside and out.
The staff couldn't be more efficient and hospitable.
March 5, 2014