Rated 5 out of 5 by Adonis247 The Total Package
Stayed at this property during the Dreamforce event and I must say I was blown away. As an SPG Ambassador with over 160+ stays a year I've always been spoiled across the country by SPG hotels (with a few exceptions of course), but I must say this has been the most enjoyable stay I've had yet. This was my first time at the property, but the professionalism and courteous nature of the staff was unparalleled, while the comfort and cleanliness of the rooms and property was un-matched. I definitely recommend this hotel for any type of stay when you in the San Francisco area because they've won my business and heart.
November 22, 2013
Rated 5 out of 5 by RP0669 Great Gateway Week End
Great arrival process, Katie was amazing, she set the tone for our entire stay.
November 25, 2013
Rated 2 out of 5 by stagger Nice Stay
Beautiful hotel. Main issue was that the drain in the bathtub did not work, so wife could not take a bath. Also, half the tv channels came through as "restricted" including ESPN and CNBC. Not sure I didn't get a room with issues because I reserved with points.
November 19, 2013
Rated 4 out of 5 by DMGM2013 Inadequate HVAC
The hotel and my room were very nice. However, after a long flight from NY and a late arrival at the hotel, I was ready for bed. The room AC, even when set to the lowest temperature, did not keep the room cool enough for me to sleep comfortably. The next morning, I spoke to the front desk and they quickly dispatched maintenance. While the room was cooler the second night, it still was not as comfortable as I would have expected. I am not sure if the issue was limited to my room, but something I hope can be corrected before my next visit.
November 11, 2013
Rated 5 out of 5 by PFWJr We love the SF St. Regis!
We always enjoy a wonderful stay at the St. Regis.
November 16, 2013
Rated 5 out of 5 by Oakville Exceptional customer service
My husband and I spent 5 days at the hotel November 2013. It was wonderful.; from the way we were greeted upon arrival, throughout our entire stay. We enjoyed breakfast in the restaurant and spent a lazy afternoon at the pool. We would certainly return to the St Regis when we return to San Francisco and would also consider their properties in other cities.
November 12, 2013
Rated 3 out of 5 by JazzFan15 Too expensive for what you get
I was stunned when a hotel that costs over $500/night wanted to charge me $14.95/day for wireless access. It's insulting and I won't be going back.
November 14, 2013
Rated 5 out of 5 by Asim77 Best place to stay in San Francisco
My wife and I spent a 4 day weekend here for our 15th anniversary. I've stayed in San Francisco many times, but this has to be the best hotel in San Francisco. It is in a convenient location, beautifully quality and modern rooms. The place looks like new inside and out. The concierge and staff was very helpful and attended to all our needs. I'd stay here again in a heartbeat.
November 12, 2013