Rated 5 out of 5 by DonaldSF Really THE only place to stay in San Francisco!
I'm a San Francisco resident, but stayed at the St. Regis for the purpose of convenience for my business clients. I also knew I could count on the St Regis' unmatched hospitality and had complete confidence that my clients and my needs as a disabled guest would be met on every level. Post-stay, those assumptions were indeed met and surpassed by all employees - from Charlie in management to Karen in housekeeping...
The St. Regis IS truly a gem in the great city of SF and of the worldwide Starwood Hotels network.
April 30, 2016
Rated 1 out of 5 by bgklik Nice property - unless you like to sleep
Nice property. For the most part, staff and amenities up to St Regis standards.
Unfortunately, even after asking for a quiet room on booking and check-in, stayed in 8th floor overlooking very busy street with exceptionally high traffic noise. I get it - I am in a major city, but these lowere level rooms provide an impossible sleeping situation. DO NOT EXPECT ANYTHING LIKE A GOOD NIGHT'S SLEEP AT THIS HOTEL, especially on lower level street facing rooms. Very disappointing stay after years of fond memories at this property.
March 30, 2016
Rated 5 out of 5 by btravel8100 Best hotel in SF
Having stayed at over a dozen hotels in San Francisco, I have a decent understanding of what is available. The St. Regis San Francisco still managed to exceed my expectations primarily due to extraordinary service and treatment by the staff. This is a hotel that will go above and beyond to take care of you and I experienced several instances that really surprised me. The hotel itself is beautiful and luxurious, the food (restaurants and room service) was excellent, the room was very very nice, and the service was incredible. Top notch and highly recommended.
February 21, 2016
Rated 5 out of 5 by John0217 San Francisco in Style
The hotel is very comfortable in every way. The staff is attentive and friendly. It's the perfect place to stay when visiting San Francisco either for business or pleasure.
February 19, 2016
Rated 5 out of 5 by JJMTraveler Perfect stay
Flight to NYC cancelled due to storm, so this was an unexpected stay.
Staff was great, as was the room. We are fortunate to stay at beautiful hotels worldwide. This was one of the best hotel experiences we've ever had. Bravo to the staff. They went out of their way to be sure my wife and 17 and 21 year old sons were well taken care of. The salt water pool was an unexpected treat.
The boys wanted "wings" while we were watching the football playoffs on the large flat screen TV in our suite. They weren't on the menu, but the kitchen staff said "no problem"... couldn't ask for more.
January 26, 2016
Rated 5 out of 5 by Mariana2 Overall great experience
Very welcoming staff, at check-in the gsa was very attentive and genuinely cared about our experience at the hotel, I let her know that it was my parents anniversary and she went out of her way to prepare an amenity for them, which was incredible. Overall an amazing experience!
December 23, 2015
Rated 5 out of 5 by M5BMW St Regis SF
The facility is very nice but what impressed me the most was the quality of customer service that the staff provided. We had some ongoing issues with the television but the staff's response was excellent. You could call the staff for anything and they would bend over backwards to help you out.
I did not have any history with St Regis properties but after this stay, I am inclined to chose them if I have the option in the future.
December 20, 2015
Rated 5 out of 5 by THEGREATJAWS Great Hotel San Francisco
Everything about this hotel is excellent. From the doorman, to the concierge, to the front desk, every employee has been trained expertly in how to treat a guest. My first stay at the St. Regis, but I intend on returning there..
November 13, 2015