The St. Regis San Francisco

  • 125 3rd Street
  • San Francisco,
  • California
  • 94103
  • Estados Unidos
  • Mapa
 

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  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
  • Vuelva a revisar las fechas.
1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 4.4 out of 5 by 471 reviewers.
Rated 2 out of 5 by When it comes to luxury, don't forget the little things. When you hear the name, St.Regis, you think of luxury. And when it comes to luxury, I'd like to think that it's usually the small details that separates a hotel from being truly luxurious to simply being ordinary. Unfortunately, and as much as I hate to say it, St. Regis SF has not met my expectations of being a "luxury" hotel. I stayed in a room on the fifth floor and noticed more than a few flaws: First, the radio clock on the left nightstand and the room LCD unit on the right nightstand read different times. Second, the mini-fridge was not turned on and we had to call in for help. Third, the drapes and blackout curtains did not close all the way which made for a terrible way to wake up with sunlight in your face. This reason alone almost made me want to change rooms. Fourth, the bathtub wouldn't drain properly. Fifth, the basic complementary was so painfully slow that I had to change my SPG perk from a free drink to high speed internet. Even after changing this, however, the high speed internet was equally painfully slow. I realized that because our room was tucked in the corner of the building, the wi-fi signal was weak. A range extender of some sort would have easily solved this problem. Sixth, the phone next to the right nightstand was malfunctioning (speaking of phones, you should upgrade these as well). Seventh, St. Regis, you can definitely get an upgrade on the TV and the remote. Nothing worse than pressing a button to change the channel and wait 10 seconds before it changes. And eighth, though unrelated to the room itself, St. Regis overcharged me by more than $100 for overnight parking, which was ultimately reimbursed to me but I wouldn't have asked for it if I didn't check. The hotel didn't dampen my overall weekend. I had a great time walking around the vicinity of the hotel, as the location is pretty solid. The room service was very nice too. That said, however, when it comes to luxury, it's the little things that count. And to that end, I'm not sure St. Regis SF fit the bill. To the people of St. Regis SF, I say the above with no malice or ill will. Hopefully you can learn from your mistakes and do better next time. July 28, 2015
Rated 5 out of 5 by Perfect Service After a very chaotic week I was looking forward to staying at the St Regis in hopes of a restful and relaxing weekend, and they certainly exceeded my expectations; outstanding in every regard. One would expect a great room there, but the service was particularly noteworthy. When I checked in I chatted with the woman at the front desk about sushi restaurant recommendations, when I walked past her the next day she not only remembered my name, but asked how my sushi dinner turned out (btw, the lounge has excellent, albeit limited, sushi as well). Attention to detail in spades, and a very relaxing weekend indeed. Five stars. July 20, 2015
Rated 5 out of 5 by Outstanding hotel with superb service and attention to detail My family stayed here for a second time on our recent summer trip to SF. This is a wonderful, quiet hotel located in the heart of downtown with excellent service and elegant decor. We always stay at five star hotels when traveling, but something about this understated hotel makes it one of our favorites. Their state of the art fitness center is also a must try. On this last trip, we encountered a problem with our room at check in. We were afraid our trip had absolutely been ruined. However, the front desk supervisor, Mauro, promptly and very courteously resolved the issue. He was certainly a wonderful reflection on St. Regis and its level of service. Kudos to St. Regis management. My family ended up having a wonderful vacation and look forward to returning in the future! July 12, 2015
Rated 3 out of 5 by Beautiful hotel but parties kept the kids up until 3am Two nights spent here June 2015. First night was lovely and met expectations. Second night we had to call front desk at midnight due to two hours of noise disturbance. Front desk was already aware there was a party going on next door. Security finally calmed the noise down at 230 am. When I went to check out that morning I mentioned my dissatisfaction but was offered no apology. When I stay at an American Express Platinum recommended property, I expect a clean, quiet, and safe experience. The doors slamming and profanity next door was unacceptable and bothered my young children. June 25, 2015
Rated 5 out of 5 by Great hotel. High end experience Pleasant staff. Clean and spacious rooms. Will come back again soon. May 9, 2015
Rated 1 out of 5 by This Hotel is not a Five Star Hotel The service of this hotel is the worst I have ever experienced. The staff simply do not care. I will not recommend this hotel to anyone. nor will I stay at another St Regis Hotel. May 1, 2015
Rated 4 out of 5 by Staff very helpful Door maintain efficiency. April 26, 2015
Rated 4 out of 5 by My stay Great stay at the St. Regis. Great saltwater pool, and all facilities were top notch. The restaurant Ame had interesting and delicious entries. April 7, 2015
  • 2015-08-04T19:08:33.827Z
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