Rated 3 out of 5 by AndrewL poor service and breakfast offering
this time around, i am quite disappointed by the experience at St Regis.
first of all, when i got back to my hotel room, i found that the room cleaning service had left my door open. thankfully i didn't lose anything, but this is basic 101 requirement for room cleaning service.
second, breakfast assortment was not attractive, not up to par for a five-star hotel. in addition, staff service was poor. nobody was around to answer for service. when i was about to leave and asked if i needed to sign anything, staff listened and left, with no further follow up. i had to personally go to the reception and call out people to ask what i needed to sign. i could have simply walked away.
August 1, 2014
Rated 5 out of 5 by Ladychloe46 Feel like 7 stars hotel
Stayed in Lady Astor room , the room layout was superb, interior was fantastic, clean room, top quality service , best hotel in Singapore, breakfast was very pleasant, hotel lobby -very grand, it was exactly how I expected or even better, check in and check out was smooth. My 3 days stay was fabulous. Astor bar at the hotel was my fav place at night to sit for Singapore sling,
Location orchard, towards to high end residential, cool surroundings, near Tangling Mall which you can get everything foods super market, shopping, few minutes to Orchard MRT, few minutes to top shopping centers, surrounded by (few minutes away),cafe and more restaurants but hotel itself is quiet and relaxing. Front service man are first class.
August 15, 2014
Rated 5 out of 5 by AhmedQahtani Very nice hotel
A luxury hotel and a very special and wonderful
August 8, 2014
Rated 5 out of 5 Excellent
this hotel is indeed the best hotel of my life!!!
I am impressed of not only the room's furniture or bathroom, all staff's always smiling and faithful attitude.
Thank you again for your hospitality.
August 18, 2014
Rated 4 out of 5 by az27 This hotel food needs improvement
room service menu although local dishes are good others need improvement and better quality produce to be used.
Breakfast during high capacity is a total shambles plus more hot food selections required and better quality food, cheese, meats breads, pastry
we ended up going to local French café and Italian one in mall nearby far exceeds quality being offered
Although the area is small where breakfast served some form other area or club floor or business lounge should be offered.
August 15, 2014
Rated 4 out of 5 by xsz00 Beautiful hotel
Great decorations and attentiveness to details
August 14, 2014
Rated 1 out of 5 by JGDXB A very poor experience
There were just too many issues, too often and the same mistakes were consistently repeated! Mr. Oscar Perez, the F7b manager of the property is well aware of the issues.
August 12, 2014
Rated 5 out of 5 by sunjoto55 Most things about St Regis are regal
The staff will make you happy. The room is way above average of premium hotel. Location is excellent. Very peaceful environtment.
August 11, 2014